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The Senior IT Support Engineer will provide technical support for client systems, ensuring excellent customer service while troubleshooting hardware, software, and network issues. Responsibilities include incident ownership, documentation, vulnerability assessments, and collaboration within a team. Required qualifications include 5+ years of experience and relevant certifications.

The Client Success Account Manager manages enterprise customer accounts, drives retention and renewal, identifies growth opportunities, and ensures customer satisfaction and success through strategic engagement.

The Cybersecurity Analyst monitors and responds to security alerts, conducts investigations, collaborates with teams for remediation, and maintains documentation.

The Technology Support Specialist provides first-level technical support, ticket triage, and customer service remotely, ensuring timely resolution of client issues.

The Sr. Engineer leads collaboration and voice projects focusing on Microsoft Teams. Responsibilities include implementation, support, documentation, and client relations.