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Supports PMO operations for insurance syndicates by maintaining trackers, validating data, coordinating reporting cycles, managing SharePoint documentation, supporting onboarding, and administering governance meetings. The role identifies data gaps, inconsistencies, risks, and reporting issues while assisting with PMO tools and change activities. It requires strong Excel skills, project documentation experience, and familiarity with PMO processes, RAID management, and management information reporting.

Provides accounting and financial reporting services for client portfolios, including ledger reconciliation, management and statutory accounts, journals, payments, cash monitoring, payroll, regulatory returns, audits, and compliance controls. The role involves liaising with clients, auditors, and regulators, implementing regulatory changes, resolving financial issues, and supporting recruitment and team development.

Manage day-to-day finance activities for allocated Lloyd’s syndicates, including financial close, management accounts, balance sheet reconciliations, Lloyd’s and Solvency UK regulatory returns, overseas reporting, annual accounts, management information, internal controls, and auditor liaison. The role also involves reviewing outsourced bookkeeping, supporting systems improvements and syndicate launches, responding to stakeholders, and contributing to robust client service.

Supports company secretarial and corporate governance activities, including board and committee meetings, agendas, meeting packs, action tracking, statutory registers, governance records, and confidential documentation. Assists with business systems implementation and administration using Diligent, SharePoint, and Asana, provides first-line colleague support, maintains data accuracy, and contributes to reporting, filing, and operational initiatives.

Leads enterprise-wide testing strategy, governance, quality assurance, and delivery oversight across technology and business change initiatives. Responsibilities include defining testing frameworks, managing SIT, UAT, regression, infrastructure, security, and disaster recovery testing, overseeing defects and release readiness, coordinating suppliers, producing quality metrics, and supporting regulatory, GDPR, cybersecurity, and operational resilience requirements.

Lead underwriting governance and onboarding for new syndicates, maintain underwriting policies, conduct file reviews, manage exception reporting and corrective actions, support regulatory returns and committee reporting, and ensure compliance with Lloyd's Principles and statutory obligations.

Lead QA activities for underwriting operations, conducting quality reviews, audits and root-cause analysis. Identify trends, risks and control weaknesses, produce quality reporting, support corrective actions, coach colleagues, and drive continuous improvement to ensure accurate, compliant delivery for London Market insurance clients.

The Insurance Administrator will support the processing and analysis of London Market Insurance underwriting data, ensuring accuracy and collaboration with teams to meet performance targets.

Supports information security governance, risk, compliance, ISO 27001, DORA, and operational resilience activities. The role conducts security and AI risk assessments, manages controls and audit evidence, supports third-party assessments, administers Microsoft Defender and Purview, investigates alerts, contributes to incident response, and helps govern responsible AI adoption. It also delivers security awareness and phishing simulation activities while producing risk, compliance, and training metrics for stakeholders.

Support design, implementation and maintenance of the Operational Resilience and third-party risk frameworks to meet FCA/PRA and Lloyd's requirements. Identify and map Important Business Services and dependencies, track vulnerabilities and remedial actions, support scenario testing, maintain compliance evidence and documentation, contribute to regulatory responses and audits, and assist onboarding of syndicates and oversight of critical third parties.