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Collects, tracks, and enters client and program data; conducts admission, discharge, and follow-up assessments; maintains statistical databases; analyzes and reports outcomes; supports funder compliance, performance improvement plans, electronic health record implementation, documentation audits, and quality assurance activities. Requires interaction with substance use and mental health clients, evaluators, supervisors, and agency teams.

The Office & Clinical Operations Coordinator manages front office operations, scheduling, procurement, inventory management, and provides clinical services support in a nonprofit behavioral health setting.

Develops and manages child welfare training, certification, coaching, and professional development programs. Identifies performance gaps, designs pre-service and in-service curricula, tracks compliance and training records, submits regulatory reports, and evaluates program effectiveness. Supervises Practice Specialists, oversees field coaching and mentoring, coordinates training logistics, and ensures staff meet Florida Certification Board and Department of Children and Families requirements.

Serve as a strategic HR partner to leadership, managing full-cycle recruitment, employee relations, investigations, HRIS/HR data and compliance tracking, performance management, workforce planning, and HR operations to support organizational effectiveness and regulatory reporting.

Manage accounting, budgeting, grant and contract financials for WestCare Foundation. Ensure grant compliance, prepare journal entries, manage AR/AP, review general ledger accuracy, maintain grant files, and support financial reporting and purchase order approvals. Coordinate with grant directors and use organization accounting software.

Provides administrative support for semi-monthly payroll, employee benefits, insurance records, garnishments, leave-related repayment tracking, open enrollment, claims, audits, and employee inquiries. Maintains documentation in HRIS and related systems while coordinating with Human Resources, Accounting, Operations, employees, and insurance providers. The role supports accurate recordkeeping, compliance, onboarding, offboarding, and timely payroll and benefits service delivery.

Perform full-cycle accounts receivable, reconcile bank and balance sheet accounts, prepare journal entries, review general ledger and reports, maintain Excel spreadsheets, assist Controller, prepare deposits, respond to audits, monitor expenses, and maintain AR documents.

Design, implement, and evaluate an intensive math intervention program for ages 6–14; hire and supervise teaching staff; manage partnerships, grants, and program evaluation; report outcomes and coordinate with schools, families, and leadership.

The Billing Specialist manages client financial files, processes billing for clients and insurance, prepares reports, and coordinates payment arrangements while ensuring compliance with policies.

Collects, scores, and enters client assessment data into the Clinical Database System; tracks clients and conducts follow-ups; performs basic statistical analyses, chart audits, and produces reports to support program evaluation and performance improvement.