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Lead continuous improvement across parts departments by diagnosing branch operational bottlenecks, standardizing SOPs, coaching underperforming locations, optimizing inventory data integrity and tool utilization, and driving process improvements to elevate customer experience and warehouse efficiency. Frequent travel to branches up to 75% to deliver on-site turnarounds and sustainment.

Provide operational and administrative support for a regional branch: manage daily cash and billing, oversee vehicle/inventory checks, coordinate rentals and logistics, deliver customer service, maintain facilities, support onboarding, and ensure compliance and daily audits.

Supervise and coordinate the Cash Application team to apply customer payments into the ERP, resolve payment discrepancies, perform month-end reconciliations, train and mentor staff, improve processes and internal controls, and support collections and department goals.

Provide operational and administrative support for a regional branch, including cash management, inventory and fleet oversight, rental/logistics coordination, customer service, facility upkeep, onboarding, and compliance auditing to ensure efficient daily operations.

Two-year rotational trainee program preparing candidates for Business Development Representative roles. Responsibilities include dealership rotations, customer-facing sales support, prospecting, lead generation, CRM and SmartSpec usage, market outreach, and coordination across Parts, Service, Rental, and Truck sales. Program culminates in placement into a permanent sales role.

Lead and develop multi-location teams across parts, service, sales, and rental operations. Coach managers, drive customer satisfaction, improve processes, manage projects, and make strategic decisions to grow the business while upholding company values.

Two-year Leadership Trainee program rotating through dealership operations, parts, service, and business roles. Trainees perform customer engagement, inventory and rental operations, prospecting, CRM use, and management shadowing to prepare for an operations role upon completion.

Two-year Leadership Trainee program developing future dealership operations leaders through rotations in parts, service, sales support, inventory control, and prospecting. Trainees gain hands-on experience with CRM and enterprise tools, customer engagement, operational tasks, and leadership skills, with placement into an operations role upon successful completion.

Two-year rotational trainee program to develop business development executives. Learn dealership operations, sales support, prospecting, and CRM/SmartSpec usage. Generate leads, support rental/parts/service sales, coordinate demos, and transition into a Business Development Representative role upon successful completion.

The Business Development Representative builds market position and facilitates growth by generating leads, maintaining customer relationships, and collaborating with sales teams for effective customer solutions.