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Assistant Service Manager responsible for delivering an excellent dealership service experience. Duties include preparing appointments and work orders, coordinating with technicians and parts staff, documenting repairs, preparing invoices, recommending maintenance and inspection services, updating customers on vehicle progress, managing promised delivery times, answering calls, rescheduling appointments, and developing additional service business.

Sell vehicles by following the dealership’s sales process, prospecting customers, recording interactions in the CRM, providing excellent service, conducting test drives, scheduling initial service appointments, accurately processing payoffs, and completing delivery checklists. Associates must maintain a professional appearance, follow dealership policies, use required sales tools, and meet customer and manufacturer standards.

Manage dealership vehicle reconditioning operations, coordinating service technicians, parts, detail crews, sales managers, advisors, and porters. Monitor vehicle inventory through the make-ready process, prioritize high-demand units, ensure safety and presentation standards, resolve delays, and improve workflows to reduce vehicle idle time. The role requires automotive dealership operations experience, strong scheduling and team coordination skills, and familiarity with DMS and inventory tracking systems.

Monitors and contacts automotive internet leads, identifies customer needs, schedules appointments with sales associates, and maintains relationships with former customers. Provides customer service, completes daily tasks, and collaborates with the sales team in a dealership environment.

Sell vehicles by following the dealership’s required sales process, prospecting customers, recording interactions in the CRM, providing excellent customer service, conducting compliant test drives, scheduling initial service appointments, accurately handling customer payoffs, and completing delivery checklists. The role requires professionalism, a positive attitude, adherence to dealership policies, and willingness to participate in training.

The Assistant Service Manager supports dealership service operations by preparing work orders, coordinating appointments, documenting repairs, preparing accurate invoices, recommending maintenance and inspection services, updating customers on vehicle progress, managing calls, and ensuring timely vehicle delivery. The role emphasizes customer experience, communication, organization, multitasking, proactive follow-up, and adherence to dealership service and reception procedures.

Sell vehicles by following the dealership’s required sales process, prospecting customers, documenting interactions in the CRM, providing excellent customer service, conducting test drives, scheduling initial service appointments, confirming accurate payoffs, and completing delivery checklists. The role requires professional appearance, strong adherence to policies, daily planning, a positive attitude, and commitment to training and customer satisfaction.

Sell vehicles by following the dealership’s required sales process, prospecting customers, documenting interactions in the CRM, providing excellent customer service, conducting test drives, scheduling initial service appointments, verifying customer payoffs, and completing delivery checklists. The role requires professionalism, reliability, a positive attitude, and adherence to dealership policies and manufacturer requirements.

Sell vehicles by following the dealership’s required sales process, prospecting customers, documenting interactions in the CRM, providing excellent customer service, conducting test drives, scheduling initial service appointments, confirming customer payoffs, and completing delivery checklists. The role requires professional appearance, reliable adherence to policies, a positive attitude, and willingness to participate in ongoing training.

The Assistant Service Manager supports automotive dealership service operations and customer experience. Responsibilities include preparing appointments and work orders, contacting customers, documenting repairs, preparing accurate invoices, recommending maintenance and inspection items, providing vehicle status updates, coordinating parts, meeting delivery times, answering calls, and developing service business. The role requires strong communication, organization, multitasking, professionalism, and a customer-focused attitude.