Coordinates federal benefits eligibility assessments and education-related administrative processes for children in out-of-home care. Maintains medical, educational, and mental health records in the EHR; requests, scans, uploads, and tracks documentation; completes school enrollment data entry; monitors benefits workflows; coordinates with agency and external partners; and supports placement changes and BID meetings. Provides administrative and clerical assistance to the Director of Integrated Care Management and Educational Liaison.

Creates and maintains branded digital and print materials, including brochures, flyers, social graphics, presentations, event materials, web banners, email graphics, and infographics. Collaborates with communications, content, and project teams to support messaging and organizational goals. Reviews designs for accuracy, accessibility, and brand consistency while maintaining organized project files, version control, and asset libraries.

Manages donor database administration and data integrity using Blackbaud Raiser's Edge NXT. Oversees gift and constituent data entry, verification, imports, updates, receipting, acknowledgements, queries, exports, custom reports, segmented lists, and fundraising-related systems. Collaborates with Finance to integrate Raiser's Edge and Financial Edge for revenue reporting and gift processing. Serves as the internal specialist and primary contact for donor data systems.