Provides first-line technical support for employees, troubleshooting Windows systems, mobile devices, software, hardware, printers, and workplace applications. Manages iPhone, iPad, and Android devices through MDM, supports onboarding and offboarding, administers accounts and access, documents solutions, educates users, and escalates complex issues. The role is full-time and on-site in Chadds Ford, Pennsylvania, within a mission-driven durable medical equipment organization.