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Prepares and reviews customer invoices, manages complex transportation billing activities, investigates discrepancies, reconciles operational and accounting records, and resolves rejected, underbilled, or unbilled transactions. The role collaborates with Operations, Finance, IT, and customers, supports billing system testing, maintains audit documentation, performs financial analyses, and identifies process improvements to improve billing accuracy and workflow efficiency.

Leads daily accounting operations across billing, accounts receivable, accounts payable, collections, and payroll support. Manages and develops accounting staff, oversees financial controls and reconciliations, monitors KPIs, maintains ERP and transportation management system data, and improves workflows and SOPs. Coordinates with internal departments to resolve discrepancies, supports month-end and year-end activities, and ensures compliance with company, DOT, OSHA, C-TPAT, and ISO standards.

Provides administrative and clerical support for non-driver recruiting and onboarding operations. Responsibilities include processing time-off requests, administering attendance policies, conducting HR audits, preparing reports and employee files, handling mail and scanning, supporting reception, and following DOT, OSHA, C-TPAT, ISO, and company compliance requirements.

The Safety Supervisor leads safety initiatives, ensures DOT compliance, mentors drivers, oversees documentation, conducts investigations, and promotes safety culture within the company.