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Develop and test COBOL, Natural, and JCL applications to implement four NASWA SIDES exchanges. Support all SDLC phases: requirements analysis, coding, DB2 integration, CICS UI and batch job modifications, testing, troubleshooting, and documentation across legacy mainframe systems.

Design, build, and modernize reporting framework and financial system solutions using .NET/Blazor and Oracle/SQL Server integration. Analyze and enhance Crystal Reports, maintain CI/CD pipelines with DevOps, troubleshoot complex systems, and collaborate with stakeholders in an Agile/SCRUM environment to support Texas school districts.

Lead business analyst for TEA software projects across the SDLC. Elicit and document business and functional requirements, user stories, use cases, wireframes; manage requirements baseline and change control; mentor peers; use Jira and Modern Requirements; perform process re-engineering and post-implementation requirements management.

Lead architecture, design, and implementation of enterprise Informatica MDM solutions. Build match-merge rules, ETL, data models, cloud migrations (OCI/IDMC), integrate Snowflake, and apply AI/ML for data quality and governance while coordinating stakeholders and delivery.

Serve as senior business/systems analyst for HHS PMAS: gather and translate business and technical/data requirements, create test plans and traceability, integrate complex data sources, develop queries and AI prompts, validate AI outputs, build reports/dashboards, and train staff to promote data literacy and governance compliance.

Senior Business Analyst supporting Texas Education Agency projects across the SDLC. Elicit and document business and functional requirements, develop use cases/user stories, create wireframes/mockups, manage requirements with Jira and Modern Requirements, verify fulfillment, track change control, mentor peers, and improve business processes and systems.

Design, develop, and support Dynamics 365 and Power Platform solutions (Model-Driven Apps, Dataverse). Build server-side plugins and integrations with C#/.NET, implement client-side JS and PCF controls, create data integrations, manage Git-based CI/CD, troubleshoot production issues, and maintain technical documentation.

Design, develop, test, deploy, and maintain enterprise applications and reporting solutions using .NET Core, React, SQL Server, Oracle, Power BI, and cloud platforms. Perform data migration, legacy-to-web conversions, troubleshooting, CI/CD, accessibility compliance, and collaborate with stakeholders in an Agile environment.

Lead business analysis for application enhancement and software modernization at the Texas Education Agency. Elicit and transform requirements via JAD, interviews, and analysis; create use cases, user stories, specifications, wireframes, and mockups; manage requirements baselines and change control using Jira and Modern Requirements; participate in the SDLC; verify requirement fulfillment and mentor peers on BA best practices.

Lead requirements elicitation and management across the SDLC for multiple education-focused software projects. Create user stories, use cases, SRS, wireframes, and mockups, verify requirement fulfillment, support post-implementation enhancements, mentor peers, and use Jira and Modern Requirements to track change control and requirements status.