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Gérer et enquêter les plaintes clients par téléphone et écrit, coordonner avec départements/fournisseurs, proposer et négocier règlements, répondre selon délais et procédures, assurer conformité aux régulations et standards de service.

The Senior Legal Advisor manages commercial litigation, advises on legal issues, supports compliance investigations, and negotiates contracts within a regulated environment.

The Senior Legal Counsel will manage litigation, advise on compliance and regulatory matters, and provide commercial legal support, fostering strategic solutions in a dynamic environment.

Provide high-level administrative support to the Chief Pilot and operations admin team: manage shared inboxes, prepare meeting minutes, maintain document control and procedures, handle system access requests, draft/review/translate FR/EN documents, collaborate on pilot-related queries, and propose process improvements to boost team efficiency.

Provide high-level administrative support to the Chief Pilot and Flight Operations team: manage shared inboxes, meeting minutes, document control and internal procedures, draft/translate communications (French/English), manage system access, and recommend process improvements to enhance team efficiency.

Serve as primary contact for international branches on tax, accounting and regulatory matters; compile inputs for revenue reporting and compliance; implement e-invoicing with IT; support local legal/tax representatives; coordinate finance tasks for new routes; assist with internal and external audits and continuous process improvements.

Conseiller juridique principal en valeurs mobilières, gouvernance et opérations corporatives; soutien stratégique à la haute direction et au conseil; secrétaire corporatif adjoint; préparation et gestion de la divulgation continue, registres et documents du conseil; leadership sur transactions, financements et rapports AMF/TSX; amélioration des processus et encadrement dquipe.

Provide senior legal advice on securities, corporate transactions, governance and continuous disclosure. Act as Assistant Corporate Secretary, prepare board/committee materials, manage AMF/TSX filings, support financings, M&A and reorganizations, improve legal and secretariat processes, and mentor junior team members.

Lead business implementation of core systems across Transat's value chains. Guide business teams on system integration, change management, UAT, process optimization, documentation, training, and performance measurement while collaborating with IT and stakeholders.

Design and deploy batch and streaming data pipelines to ingest GA4 analytics into the data warehouse. Model, document and optimize event-modelled data for analysis and Looker dashboards. Implement tracking and ad pixels, collaborate on GA4/GTM configuration, recommend scalable BI solutions, and manage BigQuery performance and costs while supporting stakeholders in reporting.