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Leads risk management, compliance, internal controls, safety, security, audits, investigations, emergency preparedness, and business continuity for IKEA Cheras. The role identifies operational and regulatory risks, develops mitigation plans, coordinates audits and corrective actions, delivers compliance and safety training, manages fraud and loss-prevention investigations, and builds relationships with regulators, emergency services, and external providers.

Coordinates B2B sales activities for IKEA for Business, including quotations, purchase orders, invoices, order tracking, client records, presentations, reports, payment and delivery follow-up, and post-sales documentation. The role responds to client inquiries, coordinates with fulfillment and interior design teams, monitors stock and order fulfillment, ensures compliance with IKEA processes, and supports workflow improvements. Strong Thai and English communication, organization, customer service, and digital tool skills are required.

Reviews supplier contracts and supporting documents for completeness, compliance, approvals, signatures, and validity. Identifies and tracks documentation gaps, coordinates with business functions and contract owners to resolve discrepancies, monitors renewal timelines, and prepares progress reports. The role requires strong attention to detail, accurate document review, and proficiency with Microsoft Office, especially Excel and Word.

Process vendor payments, employee expense claims, petty cash reimbursements, and outstanding invoices. Reconcile vendor statements, liaise with vendors and banks, complete monthly accounts payable close, ensure withholding tax compliance, and prepare monthly GST reports and submissions. The role supports organizational financial objectives through timely, accurate accounting operations.

Leads IKEA Kuching’s business navigation function, overseeing strategic planning, budgeting, forecasting, financial steering, KPI reporting, analytics, governance, risk management, and process improvement. Partners with store leadership to drive fact-based decisions, productivity, profitability, cost efficiency, sustainable growth, and operational execution across the business.

Provides broad HR support across the employee lifecycle, including administration, recruitment, onboarding, payroll coordination, learning and development, performance management, engagement, HR systems, records, and employee relations. Partners with store leaders and country HR teams, maintains compliance and audit-ready documentation, supports talent development and succession planning, and contributes to cross-functional store operations in a multi-skilled retail environment.

Supports store business planning, budgeting, forecasting, financial reporting, workforce planning, compliance, and procurement administration. Analyzes sales, profitability, productivity, labor costs, and KPIs to provide actionable insights. Maintains financial records, reconciliations, accruals, and account reviews, while partnering with commercial, operational, and People & Culture teams. Coaches managers on financial performance and contributes to process improvement and best-practice implementation in a new retail store.

The Finance Executive prepares monthly management reports, analyzes financial data, manages cash flows, supervises junior staff, and oversees tax filings and audits.

Support planning, creating and scheduling social and digital content; localise campaign assets; monitor trends and engagement; assist content shoots and livestreams; track and report performance; and handle administrative tasks like preparing POs and maintaining campaign records.

Oversee store staff planning and scheduling, including forecasting, schedule creation, labor compliance, absence management, KPI reporting, and coordination with department managers. Provide scheduling expertise, training, and support while optimizing coworker availability, skills, customer needs, and business priorities. Monitor financial impacts, identify process improvements, escalate hour variances, support scheduling solutions, and assist with succession planning and administrative activities.