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Lead design and implementation of scalable automated test frameworks using Playwright. Execute functional, regression, integration and API tests; validate SQL data integrity; manage test environments with Docker Compose and CI/CD; mentor junior QA, review code and tests, document test plans and reports, and collaborate across teams to improve test strategy and delivery quality.

Founding Head of Engineering for Digital Experience responsible for building and leading ~4 squads (payments, messaging, Android, growth), setting architecture and engineering standards, hiring and developing Tech Leads, owning QA and release processes, and driving high-quality, predictable delivery for customer-facing products.

Design, build, and maintain automated test frameworks using Playwright and TypeScript/JavaScript. Perform functional, regression, API (REST/GraphQL) and SQL backend testing, manage test environments with Docker Compose, collaborate with developers on code and test scenarios, produce test documentation and defect reports, and conduct exploratory testing to identify usability and performance issues.

Lead and quality-control internal investigations, maintain regulatory and AML/CTF frameworks, support regulatory exams, implement ERM and compliance monitoring, deliver E&C training, advise management, and drive corrective actions and policy updates to ensure regulatory adherence.

The Investigation Manager leads fraud and theft investigations, ensuring evidence is collected and cases are legally actionable. Key responsibilities include managing investigations, coordinating with law enforcement, and providing insights on fraud prevention.

Execute daily operational tasks independently, monitor and troubleshoot internal tools, support process audits and compliance, maintain documentation, deliver training, identify and implement process improvements and automation, and prepare operational reports and KPIs for management.

Lead product strategy and execution for Watu Simu, improving onboarding, payments, device security, and aftersales. Coordinate with OEMs, MNOs, wallet providers and partners, drive automation and experiments, manage MDM/MIS platforms, oversee Tier 1-3 support and SLAs, and champion localised UX, fraud prevention, and cross-functional go-to-market initiatives.