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The Business Development Representative generates top-of-funnel pipeline by researching target accounts, conducting personalized multichannel outreach, following up on inbound leads, qualifying prospects, and scheduling meetings for Account Executives. The role maintains CRM records, collaborates with Marketing, provides messaging feedback, and consistently meets activity, meeting, and pipeline targets in a remote-first environment.

Leads a software development team or product area, overseeing people management, coaching, delivery execution, quality, release readiness, operational support, and responsible AI-assisted development. Partners with Product, Operations, Support, Security, and customer-facing teams to translate roadmaps into delivery plans, improve engineering practices, manage technical debt, and maintain reliable SaaS products. Guides technical decisions, testing, security, modernization, incident response, and continuous improvement.

Manages strategic client relationships, satisfaction, retention, engagement, utilization, issue resolution, renewals, and account strategy. Partners with HR leaders, consultants, vendors, and internal teams to address client needs, interpret utilization trends, develop action plans, and communicate recommendations. Requires strong knowledge of healthcare and mental wellbeing markets, data analysis, executive communication, and independent management of complex client situations.

Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, service levels, customer satisfaction, team development, analytics, knowledge management, and process improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption, reduce churn, resolve root causes, and implement AI-powered automation using Salesforce, Agentforce, Claude, chatbots, and self-service tools.

Shapes vision, roadmap, positioning, and market strategy for education products serving student wellness, SEL, behavior, and special education. Conducts market research, builds business cases, translates customer insights into product priorities, and partners with product, engineering, design, sales, marketing, and customer success. Defines success measures, guides AI-native innovation, represents educators’ and school professionals’ needs, and supports product growth and thought leadership.

The Senior Account Executive will manage the sales cycle in the Northeast, focusing on K-12 education, building relationships, and driving revenue growth.

Lead sales into the nation's largest school districts, owning a small number of high-value accounts. Manage multi-opportunity pipelines, achieve $1M+ quota, build executive and programmatic relationships, navigate procurement and funding, and partner with internal teams to drive renewals and expansion.

The Senior Account Executive will drive sales for Rethink's behavioral health tools by developing business relationships, meeting revenue targets, and managing the sales cycle for mid-sized and enterprise practices.

As a Business Development Representative, you will manage lead flow, generate sales opportunities, and collaborate with the sales team to document customer interactions and exceed call quotas.

Design, build, test, deploy, and maintain cloud-based applications, microservices, and infrastructure. Ensure application performance and quality, fix bugs, write automated tests, and collaborate on new features. Use AI-assisted development tools daily and implement IaC and modern architecture patterns to deliver secure, maintainable code.