Design and develop classroom and web-based courseware using ADDIE/ISD. Collaborate with SMEs and stakeholders to create leadership-focused learning materials, pilot and test courses, produce job aids, and apply adult-learning best practices. Provide ISD support to customers and deliver measurable training solutions.

Support day-to-day accounting operations including payroll, accounts payable/receivable, general ledger entries, reconciliations, budget monitoring, financial reporting, month-/year-end close, and audit support while improving processes and ensuring compliance.