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Lead and manage distribution partnerships across channels (OTA, GDS, call center, brand.com) to optimize revenue and inventory allocation. Build partner relationships, run performance analysis, coordinate cross-functional execution with Sales, Revenue Management, Marketing and Distribution, and deliver strategic recommendations to regional leadership.

Lead rollout and adoption of digital initiatives across South Asia, translating global priorities into measurable execution. Oversee website, payments, WhatsApp guest journeys, AI/personalization, CRM and lead management implementations. Establish governance, track progress and risks, manage vendors and hotel stakeholders, build business cases, evaluate partners, and prepare executive reporting to improve digital experience, revenue, and guest engagement.

Manage accounts receivable to optimise cash flow by allocating payments, investigating discrepancies, chasing overdue debts, minimizing unallocated payments, escalating problematic accounts, and supporting centralized AR processes while maintaining strong customer relationships.

Provide hands-on administrative support for the Design & Technology department: manage filing, travel, expenses, meeting minutes, project trackers, vendor/consultant follow-up, and prepare quarterly reports and presentations while ensuring compliance with company policies and delivering high service standards.

The Digital Product Development Trainee will manage web projects, conduct analyses, and enhance digital products, collaborating with various teams in a fast-paced environment.

Manage full accounts payable cycle: process and code invoices, obtain approvals, audit bills, reconcile supplier statements and trade creditors, prepare accruals, organise payments (including foreign drafts/telegraphic transfers), follow up on outstanding items and travel agency commissions, and maintain AP records and reports.

Lead and manage the hotel's sales team to drive revenue growth, secure new business, and maximize sales opportunities. Build and maintain stakeholder relationships, set and achieve sales targets, coach the team, and implement strategies to enhance the hotel's market presence and community image.

Sell hotel services to corporate and event clients by prospecting, networking, negotiating contracts, managing corporate accounts, coordinating with hotel departments, monitoring KPIs (revenue, occupancy, STR, ReviewPro), and driving all revenue streams while ensuring brand standards and reporting.

Manage accounts receivable, perform daily income audits, reconcile daily sales and payment transactions, verify revenue reports, coordinate with hotel departments to resolve discrepancies, prepare AR and revenue reports, and assist with month-end close while ensuring compliance with policies and internal controls.

Lead and manage the hotel's sales team to drive new business, maximize revenue, execute the business plan, and build collaborative relationships with internal and external stakeholders to ensure sales opportunities are optimized.