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Owns and refines a multi-year digital delivery roadmap, oversees complex cross-platform programs, and manages portfolio governance, dependencies, risks, business cases, and value realization. Acts as program manager for strategic initiatives, validates technical delivery plans with architecture and engineering leaders, coordinates executive steering committees, and supports CIO priorities. The role requires strong IT delivery expertise, independent execution, senior stakeholder management, and the ability to structure ambiguous transformation topics.

Owns and refines a multi-year digital delivery roadmap, oversees complex cross-platform programs, and manages portfolio governance. Responsibilities include planning, execution tracking, risk and dependency management, business case validation, value realization, executive steering committees, and stakeholder reporting. The role partners with architecture, engineering, and platform leaders to validate technical approaches and delivery plans while driving organizational adoption and strategic IT initiatives.

Supervises e-commerce customer deliveries, route planning, delivery documentation, stock availability, promotional inventory, and delivery-related complaints. Monitors team productivity, order accuracy, delivery timeliness, customer satisfaction, and quality compliance. Prepares operational reports, analyzes customer feedback, coordinates product substitutions, and recommends process improvements while ensuring adherence to company policies and SOPs.

Implement and optimize Microsoft Entra ID, Conditional Access, risk-based authentication, phishing-resistant MFA, and Privileged Identity Management. Harden on-premises Active Directory using tiered administration, LAPS, Protected Users, and access restrictions. Manage hybrid identity integrations with Entra Connect, Azure, and SaaS applications. Support Defender for Identity investigations, identity-related incident escalation, architecture reviews, and mentoring of engineers.

Executes and coordinates digital marketing campaigns across web, app, email, and digital catalog channels. Manages content, assets, landing pages, newsletters, push notifications, catalogs, campaign testing, tagging, and data quality. Monitors performance using web analytics tools, coordinates inputs from marketing and business stakeholders, works with agencies, and improves digital marketing processes, templates, and governance across international markets.

Manage enterprise vulnerability identification, assessment, prioritization, remediation, and reporting. Maintain scanning tools, validate findings, reduce false positives, coordinate patching with IT teams, integrate threat intelligence, maintain asset inventories, track remediation KPIs, and provide mitigation guidance. The role also supports vulnerability management program improvement, analyst mentoring, and collaboration across geographically distributed teams.

Produce, shoot, edit, and finalize branded video content, including motion graphics, sound design, and visual effects. Create graphic assets for digital and print campaigns while maintaining consistent brand standards and storytelling. Collaborate with clients, marketing, communications, and product teams to translate requirements into effective creative solutions, manage video archives, and deliver multiple projects on schedule.

Own supplier-facing operations in SAP Ariba Network, including supplier onboarding, enablement, inbox support, portal content, transaction monitoring, issue resolution, reporting, and continuous improvement. Coordinate with procurement and Accounts Payable teams across European countries, drive electronic transaction adoption, monitor purchase orders and confirmations, and escalate recurring issues.

Design, provision, deploy, and operate resilient GCP infrastructure supporting AI and automation workloads. Use Terraform to automate repeatable deployments, maintain production systems, monitor services, respond to incidents, and improve platform reliability. The role also contributes to cloud governance and compliance, collaborates with stakeholders and vendors, and may mentor less experienced team members.

Issues and posts intercompany invoices, manages customer and vendor settlements, supports parallel posting, participates in accounting process migrations and global projects, and contributes to month-end closing. The role requires understanding of end-to-end accounting processes, analytical and Excel skills, ownership, teamwork, and a continuous improvement mindset. Intercompany experience and knowledge of IC reconciliation and Tagetik are preferred.