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Owns the end-to-end quote and change order tracking process, including request logging, turnaround monitoring, quote review, aging follow-up, status updates, and contract linkage. Produces reporting and revenue or cash flow forecasting support, coordinates with Sales, Accounting, Project Management, and commercial engineering, and ensures accurate handoff from awarded quotes to active projects.

Provides first-line technical support for corporate offices and data center environments. Responsibilities include troubleshooting users, installing and maintaining hardware and software, monitoring servers and networks, managing accounts and access permissions, enforcing security policies, maintaining asset inventories, creating knowledgebase content, training users, and supporting upgrades, cloud migrations, and infrastructure projects.

Manage Europe finance operations including supplier onboarding, purchase orders, invoicing, AR/AP, budgeting, forecasting using Epicor/ERP data, ensure compliance and internal controls, drive process improvements, and partner with leadership and accounting to present financial insights and recommendations.

Coordinate domestic and international shipments, maintain shipping documentation and tracking, communicate with carriers and partners, support scheduling, proof-of-delivery and recordkeeping, and assist with logistics projects and continuous improvement in a remote environment.

The Quality Assurance Manager oversees technical quality across factory operations and field inspections, manages quality reports, and collaborates with teams on quality assurance practices.