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Review and investigate fraud reports and account activity, maintain case logs, coordinate with Operations, InfoSec, BSA, and law enforcement, file SARs as needed, provide analysis and recommendations, and develop/deliver fraud training across bank charters.

Provide inbound customer service and technical support for online banking via phone, chat, and email. Resolve account inquiries, debit card issues, deposits, overdraft options, and account maintenance. Educate customers on online bill pay and mobile banking, accurately update customer records, follow policies, and work flexible hours including weekends.

The Assistant supports commercial services and branch operations through customer service, documentation, clerical duties, and other assigned tasks.

This role assists with servicing insurance customer accounts, processing claims, preparing proposals, and various administrative tasks while maintaining accuracy and attention to detail.

The Commercial Lines CSR oversees client accounts, ensuring service quality, managing policy processes, and addressing inquiries while collaborating on renewals and marketing efforts.

The Receptionist will manage front desk duties, answer calls, assist agents with administration, and ensure smooth office operations.

Assist in various banking operations including learning teller functions, managing new accounts, and completing special projects as assigned by management.

The analyst provides technical support for core processing platforms, coordinates changes, troubleshoots incidents, and ensures compliance with performance, security, and availability standards.

The CSR assists with customer service requests related to credit cards, handles inquiries, maintains files, and performs banking duties.

The Treasury Sales Officer drives treasury revenue growth through client acquisition and product adoption, collaborating with internal teams and ensuring client satisfaction.