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Provide inbound customer service and technical support for online banking via phone, chat, and email. Resolve account inquiries, debit card and overdraft issues, assist with online/mobile banking, update customer records, recommend products, and follow bank policies. Work flexible hours including weekends and support other department duties as assigned.

Researches and corrects non-post items for DDA, SAV, SDB, and LAS accounts; reviews business deposits and exception reports; places Reg CC holds; performs CIP, TIN, external transfer reviews, and account maintenance; verifies stop payments and 1099 inputs; provides customer service via phone, email, and in person. Duties rotate and require accuracy, multitasking, and meeting deadlines.

Lead and mentor the Office 365 operations team to design, implement, and maintain Microsoft 365 solutions. Serve as liaison to customers and senior leadership, set standards, manage projects and workloads, ensure security and Microsoft best practices, train staff, evaluate work, and plan budgeting and team growth.

Originates loans, develops customer relationships, reviews applications, and ensures proper documentation for mortgage loans.

Originates loans for resale on the secondary market, develops customer relationships, reviews loan applications, and ensures compliance with documentation and guidelines.

The CSR manages insurance service for personal and commercial clients, which includes account support, processing claims, and issuing proposals and renewals.

Originate loans for resale, develop customer relationships, review applications, analyze financial data, and ensure compliance with guidelines.

Responsible for originating loans, developing customer relationships, analyzing financial data, and ensuring loan applications are properly documented.

The Mortgage Originator originates loans for resale, develops customer relationships, and ensures loan documentation is complete while responding to customer requests.

The Mortgage Originator originates loans for resale, develops customer relationships, evaluates loan applications, and ensures compliance with guidelines.