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The Financial Controller oversees hotel financial operations, including accounting records, statutory reporting, audits, compliance, internal controls, reconciliations, month-end closing, budgeting, forecasting, cash flow, and financial analysis. The role manages the Finance Department, recruits and develops staff, controls costs, supports strategic decisions, and liaises with hotel management, auditors, banks, tax authorities, and corporate finance.

The Accountant maintains financial records, processes invoices, receipts, payments, and journals, and handles accounts payable, receivable, and reconciliations. The role supports month-end and year-end closing, financial reporting, cash flow monitoring, budgeting, statutory and tax reporting, audits, and discrepancy resolution. The position also liaises with suppliers, customers, banks, and auditors while ensuring compliance, accuracy, confidentiality, and timely completion of accounting activities.

Manage end-to-end talent acquisition, including workforce planning, job postings, sourcing, screening, interviewing, hiring coordination, recruitment reporting, and onboarding transitions. The role also manages international employee work permits and employment authorizations, maintains recruitment records, supports employer branding and employee value proposition initiatives, and ensures compliance, confidentiality, and a positive candidate experience.

Provides day-to-day HR support across the employee lifecycle at a luxury hotel, including recruitment, onboarding, employee relations, attendance and leave administration, performance management, training coordination, engagement, welfare, HR reporting, compliance, and employee records management. Serves as a confidential first point of contact for employees and managers while supporting HR policies, labor-law compliance, and a positive workplace culture.

Delivers and coordinates resort-wide training, onboarding, refreshers, train-the-trainer programs, and career development initiatives. Identifies skill gaps, develops learning pathways and materials, maintains training records and calendars, evaluates effectiveness, manages training budgets, and reports outcomes. Supports succession planning, mentoring, cross-functional development, internship training, and a continuous learning culture across hospitality departments.

Manage commercial development for 11 luxury hotels and resorts across Germany, Austria, and Switzerland. Responsibilities include managing tour operator, travel agent, airline, and business partner accounts; delivering product training; attending trade events; identifying sales opportunities; coordinating marketing and familiarization trips; monitoring market and competitor performance; analyzing revenue and booking reports; preparing activity reports; and managing expenses. The role requires regular DACH travel and autonomous collaboration with teams in Germany, Switzerland, and Mauritius.

Oversees internal controls, procurement compliance, inventory, cost of sales, and financial reporting across two hotels. Supervises Cost Control and Storekeeping teams, monitors goods movements, conducts inventories, calculates food and beverage costs, prepares outlet profitability analyses, manages month-end closing activities, and ensures adherence to company policies, health and safety requirements, and operational standards.

Supports the resort’s quality management system by conducting audits, monitoring compliance and guest satisfaction, analyzing quality data, preparing reports, maintaining documentation, assisting with training, and coordinating continuous improvement initiatives across departments. The role also responds to guest feedback and complaints, supports quality-related communications, and collaborates with department heads to uphold hospitality standards.

Create engaging, authentic short-form TikTok content for Constance Hotels and Resorts: spot trends, develop concepts, film and edit videos, organise shoots, coordinate teams, and produce bulk content aligned with brand guidelines.