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The Enrollment Specialist builds relationships with prospective students, guiding them through the enrollment process while addressing their goals and concerns. Responsibilities include communication, record-keeping, and maintaining program knowledge. They are expected to uphold ethical standards and participate in team training.

Lead communications strategy for Covista's Corporate Affairs, supporting executive visibility and media relations for Walden University and Covista's growth initiatives.

Provide employment and labor law advice across the U.S., Canada, and the Caribbean; handle investigations, terminations, discrimination, accommodations, benefits, and EEOC responses; draft and maintain contracts and policies; assess AI and privacy impacts on workforce; partner with HR, deliver trainings, perform risk assessments, and monitor legislation to give clear guidance to stakeholders.

Lead design, implementation, tuning, and capacity management of enterprise software. Deliver and maintain scalable applications, mentor engineers, collaborate with product and QA, and apply cloud, microservices, and AI tooling (LangChain, LLMs, Vertex AI). Write testable code, perform code reviews, and improve development practices.

Coordinate campus operations projects from initiation through completion, managing plans, schedules, budgets, procurement, documentation, vendor coordination, and stakeholder communication. Support facilities, maintenance, inventory, and administrative functions to ensure projects meet timelines, budgets, and institutional objectives.

Manage a portfolio of delinquent student accounts, collect payments via inbound/outbound calls and email, negotiate payment plans, research and resolve account issues with cross-functional partners, ensure compliance with regulations and SOX controls, and meet departmental goals and metrics.

Support day-to-day operations of Covista Impact and the Covista Foundation by administering donor management (GiveSmart), processing donations and pledges, handling accounting and grant payments, maintaining audit and compliance files, coordinating Board logistics, supporting fundraising campaigns and events, managing vendor relationships, and researching nonprofit partners.

Serve as liaison between internal teams and external agencies to process non-TIV student aid and accounts receivable. Post and review payments, reconcile accounts, maintain SLAs and 95%+ QA accuracy, resolve student balance concerns, and support stakeholders via phone, email, Salesforce, and web conferencing.

Provide administrative and operational support to campus leadership: manage correspondence and records, coordinate scheduling and events, analyze reports, oversee vendors and visiting faculty contracts, serve as Campus Incident Commander, and support strategic initiatives to ensure campus continuity and efficiency.

Provide administrative and project support for HR Centers of Excellence including onboarding, I-9 administration, personnel changes, HR data integrity, service-center support, unemployment and separation tracking, reporting, and process improvements to deliver a compliant, customer-focused employee experience.