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Provide regulatory interpretation and compliance oversight across federal, state, and accreditor requirements for multiple institutions. Develop and maintain policies, procedures, reporting, and controls; review marketing materials; advise operations and leadership; train staff; coordinate with regulatory entities and ERRA teams. Serve as a delegate to the manager and represent the organization externally.

Lead AI product management and IT operations for 300,000+ students and 10,000 employees across five institutions. Oversee multiple teams, budgets, procurement, and project delivery; provide technical, operational, financial, and strategic leadership; hire and develop talent; align AI/IT initiatives with business objectives.

Develop and execute alumni-focused social media strategies across 13+ platforms; create platform-specific copy, graphics, and video; manage scheduling in HubSpot and Sprout Social; engage communities and enforce brand standards; analyze performance and social listening to optimize content; support paid amplification, campaigns, crisis monitoring, and cross-functional initiatives.

Lead Salesforce platform administration with emphasis on Experience Cloud portals. Configure declarative solutions, collaborate on Apex/LWC, translate requirements, resolve production issues, manage releases and sandboxes, maintain data quality and security, build reports/dashboards, support stakeholders, and drive CRM roadmap, training, and adoption.

Provide general administrative support including typing correspondence, compiling reports, maintaining calendars, answering and routing calls, managing records, researching workflow improvements, coordinating with vendors/customers, and performing other assigned office duties using MS Office applications.

Provide administrative support to leadership including managing correspondence and confidential records, designing and improving processes, coordinating complex scheduling and events, compiling operational reports, contracting visiting faculty, overseeing vendors, serving as Incident Commander, and supporting strategic initiatives.

The Account Management Representative assists in student success by managing a portfolio of students, providing financial advising, and resolving student concerns related to finance.

Engage employees of healthcare and adjacent partner organizations to generate and qualify student enrollment leads, coordinate onsite partner events, capture lead data in CRM, and work with account management and enrollment teams to convert prospects. Conduct regular field visits (3–4 days/week), attend tradeshows, and meet targets for quality conversations and sourced leads.

Engage employees of partner healthcare organizations to generate and qualify student enrollment leads, conduct onsite events and field outreach, capture lead data in CRM, collaborate with account management and enrollment teams, and represent Covista at tradeshows and industry events to grow workforce education enrollment.

Manage and organize semester curriculum logistics: schedule faculty and rooms, prepare materials and communications, coordinate student and faculty activities, maintain LMS content and records, proctor exams, liaise with IT and business office, and ensure timely implementation of curriculum components.