Top Tech Jobs & Startup Jobs

Leads Career Navigators delivering workforce planning and employment services. Provides coaching, technical assistance, personnel management, quality oversight, training, workload coordination, and customer problem-solving. Reviews approvals, supports continuous improvement, maintains procedures, and liaises across workforce center teams. Performs career navigation duties as needed, including caseload management, customer assessments, service planning, documentation, and reporting.

Provides administrative support to project leadership, including HR and financial documentation, procurement, accounts payable, reporting, records management, vendor coordination, work orders, and project tracking. Maintains confidential personnel, contract, case, and financial files; prepares reports and correspondence; supports compliance; and resolves vendor and supplier issues. Requires strong communication, organizational, confidentiality, and Microsoft Office skills in a fast-paced workforce environment.

Provides career planning, employment counseling, referrals, and case management for job seekers while connecting qualified candidates with employers. Assesses customer needs and employment barriers, develops individual employment plans, supports training and job placement, maintains compliant case files, documents interactions, and coordinates with service providers. The role also assists employers with recruitment and uses labor-market research to guide career and education decisions.

Facilitates classroom-based work readiness workshops for diverse job seekers, improving participants’ soft and hard skills, job readiness scores, and employment preparedness. Coordinates instruction, assignments, assessments, outreach, documentation, and participant records while collaborating with staff and business customers. Requires strong communication, public speaking, customer service, community knowledge, labor market awareness, and Microsoft Office proficiency.

Develops and manages employer accounts through outreach, networking, cold calling, and business development. Identifies job opportunities, tracks leads and placements in Salesforce and Excel, and reports account performance. Supports job seekers by assessing skills, matching candidates to opportunities, coordinating interviews, and maintaining communication with employers and candidates. Facilitates hiring events and workshops while meeting performance goals.

Monitors workforce activities for compliance with policies, procedures, contracts, and state guidelines. Uses audits, statistical sampling, observations, reports, and customer survey data to evaluate performance and identify improvement opportunities. Develops continuous quality improvement processes, verifies case management accuracy and timeliness, prepares monitoring documentation and reports, and communicates findings to management and staff.

Maintains accurate client attendance, documentation, case notes, and contact information across Salesforce, SEAMS, DTS, and NYCWAY. Reviews records, validates documentation, generates reports, cross-references data, responds to voicemail and client inquiries, performs outreach, updates Excel spreadsheets, and communicates program requirements. The role requires confidentiality, strong customer service, attention to detail, and the ability to manage repetitive tasks and tight deadlines with minimal supervision.

Coordinates recruitment outreach, hiring event promotion, job postings, career calendars, and workforce development activities. Maintains recruitment data, metrics, website content, and communications across platforms. Supports marketing campaigns, community outreach, event planning, attendee engagement, and in-person or virtual hiring events. Requires strong organization, communication, multitasking, and Microsoft Office skills.

Provides IT helpdesk and desktop support, assists with network infrastructure, administers Windows and Microsoft Office 365 environments, troubleshoots technical issues, supports users under pressure, and authors technical documentation. The role requires strong communication, customer service, analytical skills, attention to detail, and follow-through.

Processes accounts payable invoices and payment requests, reconciles accounts, researches discrepancies, responds to vendor and internal inquiries, maintains financial records, and supports AP compliance. The role uses Oracle, Excel, and Microsoft Office to enter, scan, review, and audit invoices while ensuring timely payments and accurate financial operations.