Top Tech Jobs & Startup Jobs

Produces commodity price assessments, indices, market commentary, breaking news, features, and analysis across metals markets. The role requires applying PRA methodologies and IOSCO principles, exercising judgment in opaque markets, maintaining industry contacts, peer reviewing prices, supporting price launches, presenting at events, and mentoring colleagues. It also involves leading specification reviews, market consultations, editorial projects, and collaborative pricing processes while ensuring accurate, timely, and authoritative reporting.

Processes new and renewal orders, cancellations, returns, and invoice updates across CRM and fulfillment systems. Validates contracts, maintains data integrity, audits exchange data, resolves discrepancies, and ensures accurate pipeline, revenue, and contract reporting. The role coordinates with sales, finance, customer success, IT, and other internal teams while meeting service-level agreements and supporting efficient order-to-cash operations.

Supports integrated marketing campaigns for Fastmarkets events by executing email, social media, PR, website, and community marketing activities. Coordinates media partner outreach, maintains audience and campaign data, conducts competitor research, and prepares registration and performance reports. The role works closely with the Marketing Manager and cross-functional teams to improve audience reach, engagement, targeting, and delegate bookings.

Leads the global customer onboarding, activation, training, enablement, and adoption function. The role develops scalable customer journeys, standardizes processes, manages adoption analytics and risk interventions, drives automation and AI-enabled workflows, and partners across Sales, Customer Success, Product, Marketing, Technology, and Operations. It also leads a distributed team, improves lifecycle data and tooling, supports retention and expansion, and measures customer adoption, usage, satisfaction, and time-to-value outcomes.

Leads end-to-end B2B customer onboarding, including account setup, user provisioning, entitlements, integrations, training, and early adoption. Partners with Sales, Product, Customer Success, Client Services, and Operations to deliver consistent onboarding experiences. Tracks activation, time-to-value, adoption, satisfaction, and SLA metrics; identifies risks and improvement opportunities; creates scalable self-service materials; and supports automation, analytics, and AI-enabled process improvements.

Administers a commodity trading and price discovery platform, including user accounts, participant profiles, static data, onboarding, billing, invoicing, incident tickets, documentation, CRM records, and participant communications. Supports KYC/AML coordination, financial reconciliation, operational reporting, surveillance alerts, governance materials, and Market Development administration. Requires strong organization, communication, Microsoft Office and CRM proficiency, and flexibility during platform launches and critical events.

Own solution architecture and technical strategy across Product Engineering, establishing scalable, resilient, secure design standards and governance. Lead architecture for major multi-team programs, coordinate engineering, data, cloud, product, and external partners, and champion AI-enabled development practices. Define a technical specialist career pathway while guiding AI and GenAI capabilities from prototype to reliable production, including agentic systems and retrieval-augmented generation.

The Senior Marketing Specialist will lead B2B event marketing for the Chinese domestic market, driving delegate, sponsorship, and exhibitor revenue. Responsibilities include prospect list building, Mandarin and English campaign execution, WeChat and Baidu promotion, sales enablement, vendor and partner management, budget oversight, end-to-end event planning, and performance reporting. The role works closely with Sales, Events, Production, Operations, and external partners to generate pipeline, optimize campaigns, and improve event results.

Manage a global portfolio of small and medium enterprise accounts, driving renewals, retention, upselling, cross-selling, and revenue growth. Qualify and prioritize inbound leads, conduct consultative discovery, position relevant products, negotiate pricing, and convert qualified prospects into new customers. Maintain accurate CRM records, manage a high-volume pipeline, nurture prospects, and coordinate onboarding and adoption while delivering strong client support.

Drive revenue across Fastmarkets’ global events portfolio through exhibition sales, sponsorships, and content-led commercial solutions. The role combines new business development with strategic account management, including prospecting, pipeline ownership, consultative selling, negotiations, forecasting, and account growth. The Account Executive will collaborate with Marketing, Editorial, Production, Operations, Finance, and Customer Success teams while using Salesforce and AI-enabled tools to improve sales productivity. International travel, customer relationship management, and achievement of revenue targets are required.