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Leads strategic investment proposition development across sustainable multi-asset, private markets, at-retirement solutions, and Future Opportunities. Responsibilities include developing investment recommendations, defining asset allocation review requirements, preparing business cases, securing governance approvals, coordinating implementation across internal stakeholders, and delivering the 2027 proposition roadmap. The role balances member outcomes, commercial priorities, competitiveness, growth, and regulatory requirements within a workplace retirement investment environment.

Supports annuity client services by reviewing complex actuarial calculations, processing actuarial factors, developing cashflow projection and bespoke benefit models, and checking member benefit outcomes. The role also requires documenting processes, maintaining audit trails and version control, identifying process improvements, and building expertise in defined benefit pensions, retirement options, and Bulk Purchase Annuities.

Manages critical and high-impact IT incidents from initiation through resolution, coordinating technical teams, executives, business units, regulators, and third-party suppliers. Responsibilities include rapid decision-making, stakeholder communications, SLA and supplier oversight, FCA compliance, post-incident reviews, root cause analysis, business continuity activation, executive reporting, ServiceNow process ownership, and continuous improvement of the major incident management framework.

Provides strategic leadership and business management across Business Development & Origination, with emphasis on Pension Risk Transfer strategy. Responsibilities include executive and Board reporting, financial performance and expense management, workforce planning, governance, operating model development, transformation oversight, risk coordination, stakeholder engagement, and market communications. The role supports senior decision-making, prepares executive materials, coordinates governance forums, and aligns functional priorities with corporate objectives and sustainable growth.

Support pricing and execution of Bulk Purchase Annuity and Reinsurance transactions. Build, run and maintain actuarial cashflow models from member data, assess capital requirements and sensitivities, and help develop pricing approaches aligned to risk appetite, governance and delivery timelines.

Support Standard Life’s operational resilience and crisis response activities. Responsibilities include developing response playbooks, mapping and testing important business services, leading simulations and exercises, supporting incident and crisis response teams, researching emerging threats, and producing reports and resilience documentation. The role requires analytical problem-solving, strong organization, stakeholder engagement, and an understanding of operational resilience, crisis management, business continuity, service management, or incident response.

Provides commercially focused legal advice on corporate and strategic projects within Standard Life’s Corporate and Investments Legal team. Responsibilities include advising on and negotiating investment services and commercial agreements, managing complex legal matters autonomously, identifying legal and commercial risks, managing external counsel, and partnering with senior stakeholders across the business.

Lead Standard Life’s digital and CRM vision, strategy, roadmap, and product ownership practice. Drive connected, personalized customer journeys across digital, voice, messaging, adviser, employer, and colleague channels. Partner with business, data, engineering, risk, compliance, and strategic teams to deliver measurable customer, commercial, and operational outcomes. Champion customer data, personalization, next-best-action, journey orchestration, and AI-enabled engagement while influencing executives, boards, governance forums, and prospective clients.

Lead a strategic transformation of Employee Relations and Wellbeing teams within HR Operations. Assess and redesign operating models, processes, systems, and ways of working to create proactive, insight-led services. Develop team capability, improve operational effectiveness, manage employment and regulatory risk, and balance colleague experience with commercial outcomes. Build stakeholder alignment across operations, HR Business Partners, and staff representatives while delivering sustainable change in a regulated, matrixed environment.

Leads end-to-end customer experience across pension risk transfer and retirement solutions operations. Owns customer outcomes, complaints, communications, proposition development, digital experience, third-party administrator oversight, and service governance. Defines customer experience strategy, improves journeys and service delivery using insight and performance data, manages senior stakeholder relationships, supports onboarding and business growth, and leads high-performing customer-focused teams in a regulated financial services environment.