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The Account Manager delivers underwriting support and client service for commercial P&C accounts, handling policy administration, endorsements, document review, data management, and broker communication. The role maintains accurate records, uses diary systems to track deadlines, identifies process improvements, mentors junior staff, and ensures compliance with company and regulatory standards while supporting retention, profitability, and growth targets.

Lead the Claims and Corporate strategic investment portfolios: set portfolio strategy, manage budgets, risks, and resources, govern delivery, report OKRs and KPIs, engage stakeholders, participate in PI planning, and align initiatives with business objectives.

Lead and execute IT and technology audits, assess cybersecurity and AI-related risks, evaluate control design and operating effectiveness, support SOX IT testing, leverage data analytics, and produce clear audit reports and recommendations aligned with industry frameworks.