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Provides administrative, logistical, travel, correspondence, conference, event, and international-agreement coordination support for a State Department space policy office. Responsibilities include managing timekeeping and travel vouchers, organizing meetings and delegations, tracking taskers and agreements, drafting communications and policy materials, maintaining calendars and metrics, and improving office processes through data and information systems.

Architects, develops, deploys, and maintains cloud and hybrid SharePoint and Microsoft Power Platform solutions. Builds Power Apps, Power Automate workflows, Power BI dashboards, and integrated portals; migrates legacy C# solutions; implements access controls, Active Directory integration, and data governance for sensitive environments. Participates in Agile SDLC activities, estimates work, and supports mission-focused enterprise systems.

Produces and reviews complex technical documentation requiring expertise in policy, operational analysis, planning, training, records management, or modernization. Supports headquarters operations for the Department of State’s Passport Services Directorate. The role requires an active Secret clearance, advanced education or extensive relevant experience, strong Microsoft Office and SharePoint skills, and the ability to work independently without supervisory authority.

Serves as Scrum Master for Agile teams, removing impediments and fostering collaboration and continuous improvement. Implements and manages ISO 9001-aligned Quality Management Systems to ensure high-quality deliverables. Requires five years of experience, a bachelor’s degree or equivalent experience, CSM or CSP certification, U.S. citizenship or permanent residency, and an active Secret clearance.

Leads ISO-focused quality and process improvement activities, including gap assessments, root cause analyses, corrective action reviews, and Lean Six Sigma initiatives. Identifies and resolves service-quality problems, coordinates documentation and improvements across functional teams, and provides technical writing, analytical, and stakeholder communication expertise. The role requires an active Secret clearance, substantial experience, and either a related master’s degree or equivalent experience.

Leads Support Associates and coordinates daily passport-processing operations, including mail handling, cashiering, image capture, data entry, quality control, and PRISM. Assigns priorities, monitors performance, maintains staffing and supply levels, provides operational reporting, supports training, ensures adherence to procedures and internal controls, and recommends process improvements. Serves as a subject matter expert and may act as DPSM for up to two weeks.

Leads cloud infrastructure initiatives, deployment, maintenance, architecture, access control, disaster recovery, patching, incident response, monitoring, and technical support. Provides cloud guidance and mentorship to development teams, collaborates with systems and database administrators, evaluates cloud products, documents infrastructure standards, and supports service availability and security, including off-hours administration.

Provides governance, risk, and compliance support for federal information systems under FISMA and the NIST RMF. Manages authorization activities, reviews FedRAMP packages, evaluates security controls, conducts risk and gap assessments, maintains SSPs, SARs, SAPs, and POA&Ms, and supports continuous monitoring. The role collaborates with system owners, ISSOs, cloud providers, and senior stakeholders; prepares compliance reporting and oversight responses; and contributes to cybersecurity policy, control tailoring, remediation, and quality assurance activities.

Supports federal privacy and cybersecurity compliance by conducting Privacy Threshold Assessments, Privacy Impact Assessments, and related reviews. Maintains SORNs, ISAs, MOUs, inventories, metrics, and audit-ready documentation. Advises system owners on PII protection and privacy integration throughout the SDLC, monitors federal privacy requirements, supports FISMA reporting, develops training materials, and recommends process improvements.

Manages federal cybersecurity Risk Management Framework and assessment and authorization activities. Develops and reviews SSPs, SAPs, SARs, and POA&Ms; evaluates NIST security controls; reviews FedRAMP authorization packages; conducts risk assessments; supports continuous monitoring, vulnerability remediation, and ongoing authorization. Engages system owners, ISSOs, cloud providers, authorizing officials, and senior stakeholders to maintain compliance with FISMA, NIST, and federal security requirements.