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Provide centralized operational support to underwriting teams: manage outsourcing relationships, perform risk-capture QC and PBQA reviews, maintain procedures, prepare reports, handle GAAP issues and write-offs, manage credit control and broker ledger SLAs, conduct event coding QC, suggest system improvements, and perform banking and cash allocation reconciliations.

Support the Senior Compliance Manager to implement and monitor the Group Compliance Framework and annual plan. Provide regulatory advice across UK, Bermuda and Guernsey jurisdictions, assist with compliance monitoring, SM&CR, LIC oversight, regulatory returns, ELR maintenance, training, governance papers, horizon scanning, and cross-functional compliance projects including financial crime and conduct matters.

Support the full surety account lifecycle by processing new business, renewals, endorsements, cancellations, and bond issuance. Perform accurate data entry, reconcile billing/premiums/commissions, respond to agents/clients, maintain agency records, escalate system issues, and assist underwriting and accounting teams. Ensure documentation quality, transaction accuracy, and strong customer service while supporting special projects.

The Assistant Vice President will underwrite marine hull and liability risks, develop broker relationships, and drive portfolio profitability while collaborating with the Ocean Marine team.

Lead and manage the Conduct & Complaints Team to maintain and develop conduct risk, consumer duty and complaints frameworks. Oversee policy updates, regulatory reporting to FCA and Lloyd's, MI and dashboards, stakeholder training, complaint handling, root-cause analysis, and the annual Consumer Duty attestation. Support cross-functional projects and ensure regulatory adherence across delegated authority, claims and underwriting teams.

Underwrite Inland Marine business to achieve profitable growth through retail and wholesale broker distribution. Independently select risks, set pricing and program structure, manage portfolio performance, assess engineering/risk quality, implement reinsurance actions, adhere to CAT guidelines, and deepen broker relationships through marketing and in-person engagement.

Lead and manage Financial Institutions claims and a small team, overseeing investigations, analysis, coverage determinations, reserving, litigation strategy, and vendor/counsel management. Collaborate with underwriting, brokers, insureds, and internal partners, produce reports on exposure and loss development, maintain claims files, monitor market and legal trends, obtain adjuster licenses, travel for mediations/trials/conferences, and contribute to Financial Lines claims strategy and marketing.

Manage and investigate Management Liability claims (D&O, EPL, Fiduciary, Commercial Crime), analyze exposures, prepare reports, coordinate with underwriting, brokers, insureds and outside counsel, draft coverage correspondence, maintain files, obtain adjuster licenses, attend mediations/trials, and support Financial Lines claims initiatives and strategic projects.

Manage a caseload of Management Liability claims (Public and Private D&O, EPL, Fiduciary), investigate and evaluate exposures, present loss/reserve reports, draft coverage correspondence, appoint/manage counsel, collaborate with underwriting and brokers, monitor legal/market trends, obtain adjuster licenses, and travel for mediations, trials, and industry events.

The Senior Manager, Financial Planning & Analysis leads financial planning and reporting for corporate functions, providing insights and analyses to support data-driven decision-making across the organization.