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Lead and manage the Conduct & Complaints Team to maintain and develop conduct risk, consumer duty and complaints frameworks. Oversee policy updates, regulatory reporting to FCA and Lloyd's, MI and dashboards, stakeholder training, complaint handling, root-cause analysis, and the annual Consumer Duty attestation. Support cross-functional projects and ensure regulatory adherence across delegated authority, claims and underwriting teams.

Underwrite Inland Marine business to achieve profitable growth through retail and wholesale broker distribution. Independently select risks, set pricing and program structure, manage portfolio performance, assess engineering/risk quality, implement reinsurance actions, adhere to CAT guidelines, and deepen broker relationships through marketing and in-person engagement.

Manage and investigate Management Liability claims (D&O, EPL, Fiduciary, Commercial Crime), analyze exposures, prepare reports, coordinate with underwriting, brokers, insureds and outside counsel, draft coverage correspondence, maintain files, obtain adjuster licenses, attend mediations/trials, and support Financial Lines claims initiatives and strategic projects.

Lead global privacy strategy, ensure compliance with various data protection laws, manage data privacy issues, and collaborate across teams on governance.

The Business Product Manager leads operational improvements in underwriting, aligns initiatives with strategic goals, and collaborates with various teams to enhance processes and products.

Manage a caseload of Management Liability claims (Public and Private D&O, EPL, Fiduciary), investigate and evaluate exposures, present loss/reserve reports, draft coverage correspondence, appoint/manage counsel, collaborate with underwriting and brokers, monitor legal/market trends, obtain adjuster licenses, and travel for mediations, trials, and industry events.

Manage governance, controls, and performance oversight for delegated claims administrators and Coverholders. Responsibilities include negotiating claims agreements, monitoring loss funds and bordereaux, conducting due diligence and conduct checks, overseeing audits, ensuring Lloyd’s compliance, managing stakeholder relationships, producing executive reporting, improving data dashboards and processes, and supporting claims transformation initiatives. The role also provides training, escalates issues, participates in committees, and deputizes for the Head of Claims Operations.

Provide commercial legal support to U.S. insurance and reinsurance businesses. Draft, review, and negotiate a wide range of commercial and reinsurance agreements, advise on claims and coverage issues, manage outside counsel, support finance and strategic transactions, and partner with business stakeholders across underwriting, programs, and operations.

Leads specialty exposure management for non-natural catastrophe and liability portfolios across insurance lines. Oversees analysts performing pre- and post-bind modeling, portfolio production, reporting, regulatory submissions, data quality, and model validation. Partners with underwriting teams to optimize risk-adjusted capacity deployment, presents portfolio insights to senior stakeholders, manages outsourcing relationships, and advances exposure management tools, workflows, AI, automation, and analytics capabilities. Requires extensive insurance or reinsurance catastrophe modeling experience and strong leadership, risk governance, SQL, and analytical skills.

Lead enterprise data governance by partnering with IT, Data Owners, Data Stewards, and business stakeholders. Define and maintain Critical Data Elements, improve data quality, establish ownership and accountability, manage data quality monitoring, support reference data management, and facilitate issue resolution. The role also requires translating business objectives into data specifications and supporting governance and business transformation initiatives across a specialty insurance organization.