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Lead product strategy, roadmap and delivery for digital banking products. Prioritize backlog, define user stories, coordinate releases, manage stakeholders and teams, ensure UX/QA, monitor KPIs, and drive value from wealth, liabilities and investment products while ensuring regulatory compliance.

Manage collections by contacting delinquent clients, converting promises to pay, negotiating settlements, implementing restructures, initiating legal action for uncooperative accounts, monitoring payment patterns and portfolio quality, maintaining documentation, and ensuring compliance with banking regulations and call scripts.

Lead and manage IT and digital audit engagements, perform data analytics, assess controls, produce audit reports, follow up on remediation, advise management, and develop audit teams to ensure regulatory compliance and risk management in banking.

Lead enterprise AI strategy and enablement to industrialize AI at scale across the bank. Define AI operating model, governance, platforms, partnerships, and metrics; prioritize portfolio investments; enable federated delivery and build internal capability; ensure regulatory, ethical, and risk controls; advise C‑level and Board on AI adoption and value realization.

Perform in-depth ongoing due diligence (KYC/ODD) and PEP assessments for high-risk customers, coordinate with business and sanctions teams, document findings, update systems and registers, escalate AML/TF concerns, and recommend relationship exits when required.

Leads wholesale banking lending product strategy, commercial growth, portfolio performance, workflow design, SOPs, governance, system enhancements, pricing discipline, risk controls, and lifecycle management. Partners with Coverage, Credit, Risk, Operations, Legal, Compliance, Finance, Treasury, Technology, and Digital teams to scale corporate lending, improve client experience, strengthen controls, deliver system changes, and support revenue and risk-adjusted return objectives.

Manage and perform independent IT and end-to-end audits for a bank, assessing controls, risk management, systems, processes, and regulatory compliance. Plan audits, conduct fieldwork, analyze data, document findings, present recommendations, follow up on remediation, and advise stakeholders. The role also requires applying AI and data analytics in banking audits, maintaining management relationships, and developing team members.

Lead integrated PR, external and internal communications, and employer branding. Advise senior leadership, manage media relations, crisis communications, and reputation. Run internal communications, employee engagement, and customer education initiatives. Oversee content across channels, manage agencies and vendors, ensure governance and regulatory compliance, and build stakeholder relationships.

Develop, enhance, and support the bank's onboarding platform. Translate business requirements into technical solutions, resolve defects and performance issues, coordinate releases, perform RCA, ensure availability/security/compliance, prepare documentation, and collaborate with cross-functional teams.

Lead and supervise continuous Shari'ah compliance monitoring for CBD Islami. Develop annual review plans, scope and conduct field reviews, create internal checklists, perform walkthroughs and internal controls assessments, evaluate staff awareness, identify root causes of non-compliance, prepare and present reports to ISSC and Board, and monitor remediation progress.