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Provide technical support to developer customers using Braintrust: debug Python/TypeScript code, reproduce bugs, collaborate with Engineering, write docs and internal tooling, participate in on-call rotations, and relay customer feedback to shape product improvements.

Lead marketing operations by designing systems for demand conversion, lifecycle management, and automated GTM workflows while collaborating with various teams to optimize performance and drive growth.

The role involves building tools for engineers, improving CI/CD processes, optimizing deploy pipelines, and enhancing developer workflows.