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As a Principal in Metals & Mining, you'll develop client relationships, drive business growth, oversee complex consulting engagements, and lead teams while contributing to thought leadership and strategy execution.

Own post-sale customer lifecycle for SaaS clients: manage onboarding, adoption, retention, stakeholder engagement, SLA-driven ticket resolution, KPI tracking, governance forums, and translate client feedback into product and delivery improvements.

Support delivery of digital products and data-driven consulting engagements: analyse operational data, build dashboards and reports, enable automation, assist implementation and client adoption, and contribute to Agile delivery and quality assurance.

As a Manager in Operations Consulting, you will lead teams to deliver transformative solutions in operational risk, culture, and excellence, guiding clients while managing project delivery and fostering long-term relationships.

Lead workstreams focusing on operational risk and excellence, analyze client operations, implement solutions, and support client engagement in high-risk industries.

Provide freelance subject-matter expertise to design and deliver Serious Injury & Fatality (SIF) prevention programmes. Lead assessments, workshops, and interventions; identify SIF risks and controls; implement mitigation processes; coach and build client capability; engage stakeholders from frontline to executives; contribute to transformation programmes and refine SIF methodologies and tools. Travel globally for client engagements.

The Operational Risk & Safety Transformation Coach focuses on coaching leaders in operational risk management and safety across distributed teams to enhance performance and drive change.

This senior role focuses on driving business development, managing client relationships, overseeing consulting engagements, and leading teams to deliver impactful solutions in the Mining & Metals sector across Latin America.

As a Consultant, you will join a talent community to improve operational performance, safety culture, and risk management across various industries.

Lead and execute go-to-market strategy for digital consulting offerings: identify market opportunities, shape product positioning and pricing, drive value-based selling, build partner ecosystems, coach regional teams, engage senior clients, capture market insights, and support continuous improvement and thought leadership to accelerate adoption and growth.