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Manage and coordinate outbound logistics for a client location, oversee daily outbound operations and motor carrier relationships, supervise and develop staff, ensure compliance with policies and KPIs, conduct operational analyses and audits, and maintain client capacity and asset upkeep.

Manage daily outbound operations across multiple client retail locations, ensure deliveries meet service goals and compliance, partner with carriers, conduct onsite audits, monitor KPIs, and maintain client relationships while traveling within an assigned territory.

Source, vet, negotiate, and contract mid-to-large motor carriers for middle-mile full-truckload lanes. Support pre-bid rate creation, onboard carriers, hand off to Operations, and mentor a junior sourcing representative while building a team.

The Head of Culture at Riverstone Logistics will lead enterprise culture strategy, support senior leaders, and provide pastoral care to employees, ensuring a culture that values high performance and care for individuals.

Own post-sale account lifecycle for strategic logistics customers: build relationships, drive retention and expansion, coordinate cross-functional teams, resolve escalations, monitor performance, and translate customer feedback into product and operational improvements.

Manage daily warehouse and site operations supporting the General Manager: supervise staff, enforce safety and compliance, oversee dispatch/routing/third-party transport, implement lean practices, maintain client relationships, monitor KPIs, coach employees, and drive operational efficiency and labor cost control.

Analyze disputed, uncollected, and aged invoices to assess collectability and revenue quality. Use ERP, billing, and external client systems to research issues, perform root-cause analysis, build models and dashboards, quantify revenue-at-risk, support period-end close and reserves, and recommend process improvements across Accounting, Operations, Sales, and IT for large national retail accounts.

Oversee outbound warehouse operations including route planning and monitoring, motor carrier compliance, carrier onboarding and settlements, customer communications and escalations, scheduling deliveries, processing claims/returns, and reporting to meet client standards.