The Customer Success Manager will oversee onboarding, relationship management, issue resolution, and process building for SMB dental practices, driving satisfaction and retention.

Lead Pearly's Data & Analytics product: own customer-facing dashboards, internal insights, data architecture, predictive/AI features, and new data products. Drive discovery with finance and RCM leaders, partner cross-functionally, and translate data into monetizable, decision-grade products and roadmaps.

Hands-on senior full-stack engineer focused on backend and data: build services, APIs, and Postgres schemas; own ETL and vendor SDK integrations; contribute to React frontend; author technical specs; improve CI/CD, Terraform, and dev tooling; ensure reliability, security, and compliance for PHI/PII and payments.