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GenLogs

Forward Deployed Engineer

Reposted One Month AgoSaved
Remote
United States
Senior level
Senior level
Logistics • Transportation
Embed with customers to discover needs, design and implement production-grade integrations (APIs, data pipelines, event-driven workflows), deploy and troubleshoot solutions, train IT teams, and drive adoption and measurable business outcomes.
Top Skills: Auth0CRMData PipelinesErpEvent-Driven ArchitectureMachine LearningMessage QueuesNode.jsOauth2PythonRest ApisSAMLSQLTmsTypescriptWebhooks
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GenLogs

Scaled Customer Success Manager

One Month AgoSaved
In-Office
3 Locations
Mid level
Mid level
Logistics • Transportation
Manage a high-volume SMB book (50+ accounts) using low-touch, scalable programs to drive adoption, retention, renewals, and expansion. Own onboarding, training, scalable enablement content, automated activation flows, and cross-functional feedback to improve product and segment-level outcomes.
Top Skills: Customer Success PlatformsEmail Campaign ToolsIn-App Messaging SystemsKnowledge Base PlatformsMarketing Automation Platforms
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