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Own end-to-end customer operations for post-sales: onboarding, invoicing, portal and access, ticketing/CRM integrations, reporting, and automations. Build systems, SOPs, and AI-driven automations to scale customer experience and enable RCSMs to run implementations reliably without linear headcount growth.

Lead outbound prospecting to generate pipeline from outpatient healthcare practices. Use AI tools to research and personalize outreach, run high-volume multi-touch cadences (calls, email, LinkedIn), qualify prospects, book discovery meetings, maintain HubSpot CRM hygiene, track metrics, and surface market insights to refine ICP and messaging.

The Founding Recruiter will build and scale Joyful Health's talent acquisition engine, focusing on full-cycle recruiting, optimizing the ATS, and leveraging AI tools to enhance recruitment processes. They will establish the employer brand, partner with hiring managers, and aim to grow the recruiting team within a year.

The Data Engineer will develop data pipelines and integrations, focusing on healthcare data to enhance financial operations, ensuring efficient data handling and driving impactful solutions.

The Founding Infra Engineer will build and maintain cloud infrastructure, CI/CD workflows, and ensure reliability while enhancing scalability and security of the systems at Joyful Health, focusing on improving financial operations for healthcare practices.

Design and build an AI platform to resolve insurance claim denials, develop AI agents for workflows, and improve system performance. Collaborate closely with billing managers to understand workflows and contribute to the team's AI/ML vision.

Build and improve a financial operating system for healthcare practices by developing data integration infrastructure and solving interoperability challenges.

The Account Executive will manage the full sales cycle for Joyful Health, targeting mid-market and enterprise healthcare practices and improving financial operations. Responsibilities include prospecting, generating pipeline, and closing complex deals, while shaping the company's sales strategy.

The Product Engineer will design and build user interfaces, own features end-to-end, collaborate with teams, and refine core product features for improving financial operations in healthcare.

The Founding Analytics Engineer will create and implement the analytics infrastructure, establish data models, define metrics, and enable data-driven decision making for healthcare practices.