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Provides direct client support within an assigned territory by resolving issues, discrepancies, and questions; coordinating with sales, laboratory operations, and pathology teams; setting up accounts; reviewing supply orders; documenting interactions; managing tickets; and maintaining service quality. The role uses CRM, LIS, and IVR systems, supports process improvement, handles after-hours coverage when needed, and applies de-escalation techniques to promote positive client experiences and patient care.

Entry-level hybrid role supporting clinical laboratory operations through workflow analysis, software and solution development, algorithm creation, clinical genetic data management, and project coordination. Responsibilities span software engineering, bioinformatics, analytics, process management, diagnostic reporting, and high-throughput workflow optimization. The role requires learning genetics, biology, healthcare standards, and laboratory procedures while collaborating across technical, scientific, operational, and business teams.

Supports end-to-end payroll administration, including processing salaries, benefits, taxes, garnishments, deductions, payroll updates, final checks, and benefit reconciliations. Audits payroll for accuracy and compliance with wage and hour laws, maintains payroll records, supports audits, researches payroll topics, prepares reports, resolves discrepancies, and responds to employee and manager inquiries. Collaborates with HR and department managers on timekeeping, leave requests, approvals, and payroll changes.

Supports HR administration, including leave management, workers’ compensation, onboarding, benefits, payroll corrections, terminations, compliance reporting, audits, and HR events. Provides guidance and training to HR coordinators, handles confidential employee information, responds to policy inquiries, and leads assigned HR projects with minimal supervision.

Administers and supports enterprise server, identity, endpoint, cloud, backup, and Linux infrastructure. Responsibilities include Windows Server, Active Directory, Entra ID, Microsoft 365, Intune, Hyper-V, Azure, AWS, monitoring, patching, vulnerability remediation, automation, documentation, change management, hardware installation, and escalated incident response. The role supports regulated systems containing protected health information, participates in on-call rotation, and works in a hybrid Coppell, Texas environment.

Manage full-cycle recruitment for technical, scientific, entry-level, and management roles across Fulgent and subsidiaries. Source passive candidates, post jobs, screen resumes, conduct interviews, perform reference checks, support offers, ensure compliance, and build hiring manager partnerships and talent pipelines.

Lead month-, quarter-, and year-end close activities; reconcile balance sheet accounts; prepare adjusting journal entries and fluctuation analyses; consolidate financial statements; support SEC reporting and SOX compliance; perform technical accounting research; liaise with auditors; advise management on complex transactions; implement new accounting pronouncements; document internal controls.

Manage and grow revenue within assigned regional base accounts for anatomic pathology services. Build executive-level relationships, execute retention and penetration strategies, track opportunities in D365, meet quotas, support onboarding and sales training, and represent the company at events. Heavy travel required to engage physician groups and drive incremental business.