Top Tech Jobs & Startup Jobs

Track shipments from pickup to delivery by contacting carriers, communicating updates to customers and internal teams, documenting shipment data, investigating and escalating delays, resolving issues, and issuing driver expense payments. Emphasis on bilingual communication, attention to detail, and problem-solving.

Provide customer service and day-to-day operational support for managed logistics accounts, including load planning, scheduling appointments, shipment tracking, data entry, issue resolution, and carrier/customer relationship management using TMS and Microsoft Office.

Entry-level sales role selling logistics services: generate leads via cold calling and email, negotiate and close deals, manage client relationships, collaborate with internal teams, and meet daily activity metrics and monthly sales targets. Training and mentorship provided.

Provide customer service and manage daily logistics operations: schedule pickups/deliveries, build orders in the proprietary TMS, resolve shipment issues, verify charges, communicate status to stakeholders, and prepare paperwork to support accurate invoicing.

Provide customer service and manage daily logistics operations for assigned accounts: investigate and resolve shipment issues, schedule pickups/deliveries, perform precise data entry and load building in Redwood's TMS, verify freight charges, generate paperwork, and communicate status updates to shippers, receivers, carriers, and internal teams.

Design, implement, and secure hybrid cloud infrastructure across Azure and AWS. Lead identity and access management using Microsoft Entra, Sentinel, Intune, and RBAC/PIM. Build IaC (Terraform), automate operations and AI-driven monitoring, perform threat modeling and audits, support Windows and Linux environments, and provide on-call production support and documentation.

Process invoices, handle billing inquiries, monitor accounts receivable, follow up on outstanding payments, assist with month-end closing, maintain organized billing records, and collaborate with accounting to ensure accurate and timely client billing.

Provide documentation and administrative support for cash application projects and bank transitions: collect and organize files, gather stakeholder information, support AI/testing, maintain spreadsheets and SOPs, and assist the Cash Application team with project tasks.

Provide onsite customer service and day-to-day logistics operations for key customer accounts: load planning, shipment tracking, exception resolution, carrier onboarding, compliance management, reporting, and cross-team communication. Support customers and internal teams to ensure on-time, cost-effective execution and occasional after-hours responsiveness.

Manage all Foreign Trade Zone operations ensuring regulatory compliance, coordinating with customs brokers and freight forwarders, optimizing FTZ processes, conducting audits, training staff, and maintaining secure, efficient office and warehouse operations.