Top Tech Jobs & Startup Jobs

Own and grow a portfolio of $100K+ ARR strategic accounts, drive retention and multi-team expansion, run executive-level commercial conversations, influence product roadmap, win back at-risk accounts, and build the playbook for strategic account operations.

Own and resolve production customer issues end-to-end: debug integrations, browser JS, agents and prompts, and database issues. Communicate directly with customers, build automation and runbooks to prevent recurrence, surface recurring patterns to Product, and raise team capability through tools and documentation.

Own technical pre-sales end-to-end: run demos on real data, scope and build integrations, lead multi-week POCs, write SOWs, hand off to deployment, and drive product feedback across Sales, Product, and Engineering.

Lead day-to-day engineering execution for Channels and Analytics: run 1:1s, maintain delivery cadence, unblock engineers, manage backlogs, write technical debt plans, improve developer experience, and coach senior engineers. Share operational ownership with existing Engineering Manager and support hiring loops and security/compliance work.