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The Head of Education & Community at Siena is responsible for developing product education, onboarding programs, community events, and market education resources. This role involves creating curricula, conducting workshops, and supporting sales with training and demos while leveraging AI for teaching efficiency.

As a Technical Support Engineer, you'll resolve Tier 2+ escalations, diagnose technical issues, support customers, and improve systems to enhance efficiency in interactions.

The Operations Associate will handle billing and invoicing, assist with compliance and legal tasks, manage vendor operations, and support cross-functional programs. Key responsibilities include monitoring usage, drafting communications, contract intake, and collaborating with leadership on strategic initiatives.

The Head of Growth at Siena will drive customer acquisition, retention, and product launches, establishing the brand as a leader in the CX AI category through innovative marketing strategies and AI systems.

As a Fullstack Software Engineer, you'll design and maintain scalable features, integrate AI capabilities, optimize cloud infrastructure, and own projects end-to-end for an AI-driven customer support platform.

Create engaging launch videos for AI products, translating complex concepts into compelling narratives while collaborating with various teams and utilizing motion design skills.

The Senior Deployment Engineer role focuses on technical implementation and integration of AI agents within customer environments, diagnosing issues, building custom solutions, and enhancing deployment processes while ensuring customer satisfaction with technical accuracy.

As a Deployment Manager, you'll oversee AI agent implementations, manage complex customer deployments, maintain stakeholder alignment, and ensure successful automation performance.

As a Forward Deployed Product Manager, you'll manage AI agent deployments for strategic accounts, driving automation and identifying product improvement opportunities based on customer insights, while collaborating closely with CX leaders to optimize transformation strategies.

The Engineering Manager will oversee engineering execution, manage people development, and improve developer experience while owning delivery for channels and analytics. This role involves running 1:1s, organizing backlogs, unblocking engineers, and engaging with engineering leadership.