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Perform test, verification and validation activities for complex NATO IT systems. Design and execute functional, non-functional and integration tests; define acceptance criteria; configure test environments; analyse and report results; manage stakeholders; maintain configuration items and perform audits to ensure compliance with processes and standards.

Provide systems engineering support for NATO C3 capabilities: develop domain architectures, specify cloud/on-prem components, manage requirements (DOORS), interface and baseline management, integration planning, verification strategies, resource coordination, and project progress reporting.

Provide Level 2 and service-management support for NATO/NCIA SIGINT and CIS systems: respond to tickets, install/patch software, manage servers, networking and security components, participate in CAB and on-call rotations, coordinate outages, escalate to Level 3, and support operations, exercises and deployments requiring classified-network access.

Provide Level 2 systems and service-management support for NATO classified networks: respond to and resolve tickets using ticketing tools/Azure DevOps, maintain SIGINT components, apply patches, participate in CAB and daily planning, escalate to Level 3, perform on-call and flexible shift duties, and support deployments and exercises. Work is primarily onsite and requires NATO or national secret clearance.

Plan, design and execute functional, non-functional and interoperability tests and integration builds. Develop acceptance criteria, configure test environments, analyse and report results, and ensure configuration management and process improvements while collaborating with stakeholders and technical teams.

Support development of domain architectures, specify cloud/on-prem components, prepare technical plans, ensure alignment with enterprise architecture and security, manage requirements (including DOORS), oversee integration planning and verification, track change requests, and monitor project progress for NATO C3/CIS programs.

Provide Level 2/3 application and service management support for NATO C3 systems: respond to tickets, perform installs/patches, troubleshoot infrastructure and applications, support UAT and CAB activities, participate in reporting and on-call shifts, and liaise with interoperable services and user community.

Design, implement, and maintain complex identity and access management (IAM) architectures; automate identity lifecycle, provisioning/deprovisioning, and access reviews; administer Microsoft Entra ID and AWS IAM Identity Center at scale; integrate identity providers for secure web application authentication and MFA; support multi-tenant, hybrid, and federated identity solutions.

Operate and maintain IaaS/data center infrastructure: administer virtual infrastructure (VMware), manage servers and storage, perform hardware checks and replacements, follow change management, support SLAs, develop SOPs, troubleshoot data center issues, and provide after-hours/on-call support and occasional travel to NATO sites.

Support project managers by organising, tracking, and facilitating project activities. Manage timelines, resources, documentation, risks, and reporting; coordinate stakeholders, meetings, logistics, and project tools to ensure milestones and deliverables are met.