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Coordinate and manage IT change requests across ticketing systems, ensuring triage, documentation, risk assessment, workflow progression, and timely closure. Facilitate CAB, TRB, RGB, and other change governance meetings; prepare stakeholders, maintain meeting outcomes, and coordinate information across cybersecurity and NATO communications environments. The role requires BMC ITSM proficiency, ITIL certification, cybersecurity knowledge, technical infrastructure experience, on-site work in Mons, and valid Secret clearance.

Provides day-to-day administration and planning support for an NSIP project, including time and financial administration, purchase requests, baseline and cost-estimate reviews, reporting, KPI analysis, resource leveling, and escalation of project deviations. The role supports Project Managers in a NATO environment and requires familiarity with ServiceNow, Excel, SharePoint, P3M methods, and project controls.

Designs, integrates, operates, troubleshoots, and optimizes SATCOM, IP, WAN, SD-WAN, and hybrid network architectures supporting NATO mission-critical services. Responsibilities include routing and switching, satellite access schemes, network security, tunneling, VLAN services, control-segment integration, performance analysis, fault isolation, service reporting, and coordination across technical teams. The role is based onsite in Mons, Belgium, may require travel to NATO sites, and requires a valid National or NATO Secret clearance.

Manage major NATO cybersecurity procurement and NSIP projects from proposal through completion. Plan resources, monitor budgets, schedules, risks, requirements, and deliverables; lead project teams; prepare statements of work and competitive bidding materials; provide status reporting to executives and NATO committees; and implement corrective actions. The role requires defense-sector project management experience, NATO or Ministry of Defense experience, cybersecurity and project management certifications, NATO Secret clearance, and on-site work in Braine-l'Alleud.

Supports infrastructure security across hybrid-cloud and on-premise environments by deploying security solutions, monitoring systems, applying hardening configurations, remediating CIS findings, and administering hardware, software, and security products. Requires Linux, infrastructure-as-code, automation, SASE, DMZ, networking, vulnerability, and cyber defense expertise. The role is full-time onsite in Mons, Belgium, may require travel to NATO sites, and requires a valid National or NATO Secret clearance.

Develops and maintains integrated program master schedules for naval projects, coordinates project planning and reviews, monitors schedule performance and risks, maintains baseline records, prepares management reports, and advises leadership on planning issues. The role supports naval shipbuilding, modernization, or repair programs and requires coordination with project officers, program managers, and NATO stakeholders.

The Solutions Architect will define current and future architectures for NATO’s Intelligence Enterprise and develop a transition roadmap. Responsibilities include architecture modeling, stakeholder interviews, application, business, technical, data, security, and integration architecture; gap, risk, and dependency analysis; interoperability and cloud-readiness planning; Zero Trust integration; and formal technical documentation. The role requires collaboration with NATO SMEs, project managers, and architects while supporting resilience, data-centricity, technology reuse, and reduced vendor lock-in.

Leads NATO data governance activities, chairs weekly governance boards, prepares decision packages, documents proceedings, tracks data-quality KPIs, monitors governance artefacts, and supervises data-source onboarding. Reports on data business value, coordinates multidisciplinary stakeholders and contractors, escalates risks, and drives corrective actions and continuous improvement. The role requires strong governance, analytical, organisational, facilitation, reporting, and stakeholder-management skills in an on-site NATO environment.

Develop and maintain data integration, engineering, analytics, dashboards, digital data-collection workflows, and decision-support solutions for NATO capability and infrastructure programs. Responsibilities include integrating multiple data sources, creating data models and quality controls, modernizing manual processes, documenting solutions, conducting user testing, communicating analytical findings, and transitioning products to sustainment teams. The role requires direct collaboration with program managers, data owners, analysts, and operational decision makers.

Designs, develops, evaluates, and continuously improves SCORM-compliant e-learning and instructor-led training for NATO. Responsibilities include needs analysis, learning objectives, course structures, instructional content, assessments, storyboards, learner evaluations, stakeholder collaboration, quality assurance, LMS content development, and recommending emerging learning technologies. The role also supports NATO course providers, facilitates training activities, represents the Learning Technology Section, and requires occasional international travel.