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Defines and evolves enterprise systems architecture across IT systems, applications, integrations, data, cloud, infrastructure, security, and operations. Translates business capabilities and requirements into architecture models, roadmaps, design guidance, nonfunctional requirements, and delivery enablers. Supports SAFe and Agile planning, architecture governance, integration design, technical risk management, operational readiness, and continuous improvement. Collaborates with business, product, engineering, security, infrastructure, and operations stakeholders to deliver scalable, secure, resilient, supportable solutions.

Designs, deploys, automates, and maintains physical and virtual network infrastructure across data centers, campus LANs, branch offices, internet edges, and hybrid cloud environments. Configures firewalls, load balancers, routers, and switches; troubleshoots network outages; manages capacity and performance; supports escalations; develops repeatable deployment and testing tools; documents solutions; coordinates on projects; and mentors junior engineers and technicians.

Designs, deploys, automates, and maintains physical and virtual cloud, data center, campus LAN, internet edge, and branch networks. Configures firewalls, load balancers, routers, and switches; troubleshoots outages; manages escalations; monitors performance; and supports high-availability hybrid cloud and software-defined data center environments. Develops deployment and testing tools, maintains documentation, coordinates with project teams, supports remote sites, and mentors junior engineers. The role requires managing complex projects, improving continuous delivery, and providing technical direction.

Design, develop, test, deploy, and support web and software solutions; estimate and document work; troubleshoot and monitor systems; implement CI/CD and DevOps practices; collaborate with stakeholders; specialize in web UI/UX, CMS platforms, modern frameworks, APIs, and scalable architectures.

Support the CHRO as HR Business Partner across business units by delivering HR programs (performance, compensation, recruiting, engagement), advising leaders on workforce planning and succession, managing employee relations and investigations, ensuring compliance, supporting HRIS reporting and analytics, driving retention and development initiatives, and improving HR operations and employee experience.

Lead and manage the General Ledger accounting team, oversee month-end close, reconciliations, journal entry review, internal controls, audits, and special projects. Hire, mentor, set performance expectations, and ensure compliance with accounting policies and GAAP. Use Oracle GL and advanced Excel to maintain accurate financial reporting.

Designs, develops, tests, deploys, and maintains scalable Salesforce solutions using Apex, Lightning Web Components, integrations, and declarative tools. Leads architecture for complex projects, ensures platform security, performance, governance, and data integrity, and supports CI/CD across environments. Collaborates with business analysts, administrators, stakeholders, and IT teams; troubleshoots production issues; leads code reviews; documents solutions; and mentors junior developers. The role also evaluates new Salesforce capabilities and drives continuous platform improvement.

Supports administration of compensation, benefits, leave, wellness, and other Total Rewards programs. Responsibilities include benefits orientation, enrollment and eligibility review, open enrollment, compensation cycles, employee and vendor inquiries, payroll and HRIS data accuracy, reporting, compliance support, and wellness communications. The role requires accurate transaction processing, confidential recordkeeping, responsive customer service, and coordination with Payroll, HRIS, employees, managers, HR partners, and vendors.

Leads revenue recognition accounting systems and serves as the accounting subject matter expert for ASC 606 compliance. Maintains and enhances Oracle EBS, Netcracker, and Aptitude RevStream solutions; tests system changes; supports controls, audits, reconciliations, and billing incidents. Acts as liaison between Accounting and Applications Technology, collaborates across technical accounting and compliance teams, and manages complex accounting analyses, projects, and system-dependent financial reporting processes.

Supports strategic finance through financial modeling, forecasting, enterprise governance, budget compliance, ROI analysis, and GAAP-related controls. Develops financial reports, dashboards, business cases, and project portfolio analyses while helping refine long-range planning processes and supporting financial planning systems. The role collaborates across departments, communicates variances to leadership, maintains data and system controls, and contributes to business intelligence improvements.