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Serves as the primary contact for workforce program inquiries and complaints. The coordinator investigates concerns, facilitates informal resolutions, interprets WIOA and related policies, prepares findings and reports, maintains complaint records, monitors resolution timelines, and identifies service improvements. The role also develops procedures and training materials, supports customer service training, tracks satisfaction metrics, collaborates with workforce partners, and ensures accessible, equitable communication for diverse customers.

Supervise Merced workforce development program operations, ensuring service delivery, contract compliance, performance outcomes, reporting, documentation, and appropriate fund utilization. Coach and support staff through regular check-ins, case management oversight, problem-solving, and timesheet approval. Monitor program trends, address operational risks, coordinate participant service packets, and communicate performance issues to regional leadership. Serve as the program’s primary contact during the Regional Director’s absence and support special projects.

Lead workforce transformation engagements for state leaders and local workforce boards. Diagnose service-delivery processes, identify bottlenecks, redesign people, processes, and technology, and translate workforce requirements into Career Edge configurations and technical workflows. Guide implementations, support adoption, and manage complex initiatives involving WIOA, TANF, SNAP, case management, referrals, financial tracking, and labor exchange requirements. The role requires strong workforce-development expertise, project management, communication, organization, and customer-facing consulting skills.

Leads WIOA workforce development programs, coordinating service delivery, compliance, contract requirements, quality improvement, and performance analysis. Supervises, coaches, trains, and evaluates project staff; manages hiring and personnel actions; addresses deficiencies and customer complaints; develops community partnerships; and ensures program performance goals are met. The role is fully onsite and may require up to 20% local travel.

General job fair application for individuals who met Career Team representatives and want to submit contact information for potential employment assistance. Career Team provides workforce development, training, case management, and job placement services. Employment is contingent on successfully completing criminal, employment, and education background checks.

Build relationships with local employers, develop job orders and work-based learning opportunities, organize recruiting events, and support participant job placement and retention. The role provides workforce consulting, employer presentations, career advisement, labor market guidance, and coordination of internships, transitional jobs, and training programs. It also tracks placements, follows up with employers, identifies participant barriers, and connects individuals with appropriate resources. This is a full-time onsite temporary position ending December 31, 2026, with 50% regional travel.

Oversee WIOA and other workforce-development grants, ensuring program compliance, fiscal performance, reporting, and outcome targets. Lead hiring, training, coaching, and supervision of staff while coordinating service delivery, enrollment, case management, job placement, and continuous improvement. Conduct labor-market research, manage budgets and documentation, and serve as the primary liaison to workforce boards and funding partners. The role is fully onsite and may involve up to 30% local travel.

As a WIOA Eligibility Specialist, this role involves conducting eligibility screenings, verifying documentation, and managing participant cases following WIOA guidelines to ensure compliance and support program operations.

The Career Advisor provides career counseling, case management, and follow-up services, guiding job seekers to develop individual employment plans and access training opportunities.

The Workforce Development Specialist will engage with local businesses, assist job seekers in placements, conduct hiring events, and ensure compliance with employment standards under the Wagner Peyser Act.