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The Senior Relationship Manager will oversee customer acquisition, retention, and income generation while achieving asset and portfolio targets under the guidance of the Zonal Head.

The Customer Relationship Officer will manage and motivate the sales team, ensure compliance, and oversee the loan disbursement process.

Manage and grow the financial institution and agriculture portfolio through customer acquisition, lending solutions, advisory, cross-selling, and branch coordination. Responsibilities include agriculture and commodity finance, credit delivery, regulatory compliance, portfolio quality monitoring, NPA reduction, pricing optimization, revenue growth, and customer servicing. The role requires assessing customer needs and risks, developing business opportunities, and maintaining strong relationships with borrowers and stakeholders.

The role involves managing a sales team, sourcing loans, ensuring compliance, and training team members to meet targets.

Evaluate, approve, and monitor agricultural credit proposals; manage delinquent accounts and NPA tracking; identify policy/process gaps, recommend controls, implement system integrations, and support stakeholder training and visits.

Responsible for managing sales teams, sourcing channels, loan disbursement processes, and ensuring compliance with documentation and credit approvals.

This role involves preparing financial controls, ensuring compliance with RBI guidelines, managing internal account policies, and coordinating with auditors.

The Business Development Executive promotes bank products, conducts market research, seeks sales opportunities, and organizes client meetings to achieve sales targets.

Support the Non-Resident (NR) channel across the Zone by driving NR customer acquisition, onboarding, product training, and portfolio support. Collaborate with cluster and segment leaders, guide branch staff, cross-sell forex products (FCNR forwards), maintain client relationships, and monitor portfolio quality and activation metrics to meet business objectives.

Own and manage the full product lifecycle: strategy, creation, testing, launch, and documentation. Train and coach sales and product teams, generate business and customer insights, build partnerships, run channel marketing campaigns, liaise with BI, risk, legal and policy teams, and drive team productivity and appraisals.