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Provide live chat customer support and troubleshoot clients' wireless internet products and services. Engage customers with positive, energetic service to resolve issues and create excellent experiences.

Provide live-chat customer support and troubleshoot clients' wireless internet products and services. Engage customers to deliver exceptional CX, capture insights, and use tech-enabled, human-assisted solutions to resolve issues and drive satisfaction.

Handle inbound/outbound customer calls and live chats, resolve inquiries and complaints, process orders/transactions, document interactions, meet performance targets, and collaborate to improve service.

Handle live-chat customer support and troubleshoot clients' wireless internet products and services. Engage customers positively across channels, deliver meaningful interactions, and contribute to client CX goals.

Handle live chat customer support for wireless internet products and services, troubleshoot issues, engage customers to deliver excellent CX, and represent client brands positively.

Lead continuous improvement and CX initiatives to optimize customer support operations. Analyze customer interactions and CX insights, implement process improvements, coach teams, and support digital transformation using omnichannel tools to improve customer experience and operational efficiency.

Manage and reconcile GL, prepare journal entries and support month-/year-end close. Process and reconcile vendor invoices and payments (AP). Generate customer invoices, monitor incoming payments, handle collections and billing disputes (AR). Maintain accurate financial records, ensure compliance, and use ERP systems.

Provide live-chat customer support and troubleshoot customers' wireless internet products and services. Engage positively to resolve issues, deliver exceptional CX, and represent client brands across channels.

Handle inbound/outbound customer calls to resolve inquiries and complaints, process requests/orders, document interactions in CRM, meet quality and productivity targets, and collaborate with team to improve service.

Provide customer support via live chat, troubleshoot wireless internet products and services, engage customers to deliver excellent CX, and represent client brands in omnichannel interactions.