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Coordinate digital marketing campaigns from planning and onboarding through renewals, managing tasks, deadlines, assets, client communication, campaign data, and quality assurance. Collaborate with sales, creative, content, and advertising teams to execute paid media campaigns and digital assets aligned with client objectives. Maintain campaign information in the CRM and support accurate, timely delivery across multiple concurrent client initiatives.

Manage a portfolio of B2B SMB accounts throughout the post-sales lifecycle, including onboarding, training, product adoption, support, value realization, renewals, retention, and upsell/cross-sell expansion. Monitor usage KPIs, identify account risks, deliver business reviews, and develop mitigation plans. Serve as the primary client contact while sharing customer insights with Product, Marketing, Data, Consulting, and Editorial teams.

Improves sales and revenue processes across the lifecycle, from lead generation through renewal and expansion. Gathers business requirements, maps workflows, develops process documentation, coordinates user acceptance testing, and builds reports, dashboards, KPIs, and performance metrics. Partners with cross-functional stakeholders to address inefficiencies, improve data quality, support user adoption, and deliver scalable operational solutions.

Partner with the Office of the CEO to perform market sizing, competitive analysis, financial and market modeling, and prepare executive materials. Support M&A evaluation and private equity processes, track business metrics, and run cross-functional strategic analyses to inform investment and growth decisions.

Drive high-volume outbound prospecting across Enterprise and SMB in agriculture, construction, and trucking. Build lists, research accounts, personalize outreach, set qualified meetings for AEs, perform early discovery, maintain same-day Salesforce updates, collaborate with Revenue teams, and attend trade shows to generate leads.

Own and build Power BI reports and client-facing intelligence products within Microsoft Fabric. Develop DAX measures, campaign pacing and budget alerting, monitor contact data health and data delivery pipelines, transition vendor-built platforms in-house, and partner with IT/Data Engineering and cross-functional teams to ensure reliable, actionable reporting for Digital leadership and clients.

Enter, review, and correct data from UCC filings and digital sources into internal systems. Ensure accuracy, consistency, and completeness, track edits and exceptions, meet productivity and quality targets, and collaborate on process improvements in a high-volume environment.

Manage a portfolio of RigDig customers to drive retention, growth, adoption, and long-term success. Serve as primary post-sale contact, lead onboarding and training, run business reviews, create account strategies, track health metrics, and advocate customer needs across Product, Sales, and Support to achieve renewal and revenue goals.