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The Client Services Specialist provides front line customer support for HOA Property Management firms, ensuring satisfaction and retention through effective communication and assistance with banking services and transactions.

The SVP, Regional HOA Account Executive is responsible for business development within the HOA industry, managing relationships and expanding client accounts by cross-selling Bank products and services. Key duties include lead generation, sales tracking, proposal preparation, and ensuring exceptional client onboarding.

Perform independent credit and financial analysis for middle-market and commercial real estate loans; prepare credit packages, financial models, and risk assessments; monitor covenants and collateral; ensure regulatory compliance; manage and coach staff; coordinate with relationship managers, legal, and loan administration.

Onboard clients for ACH origination, validate documentation for compliance, provide daily technical and operational support for ACH transactions and file formats, troubleshoot rejections, process maintenance requests, and collaborate with internal teams to ensure accurate, reliable treasury services.

Open and maintain new retail and commercial accounts, ensure regulatory compliance (CIP/BSA), support teller and branch operations, cross-sell bank products, assist with audits, cash balancing, training, and complex client requests with minimal supervision.

Process branch transactions accurately and securely, support tellers and branch operations, approve transactions within limits, maintain cash and ATM controls, assist audits, refer customers to products, and follow policies and procedures.

Lead AML/OFAC data analytics: collect, clean, and validate data; build models and dashboards; support model governance, validation, monitoring optimization, reporting, and remediation for BSA/OFAC programs.

The SVP, Originator will develop relationships with venture-backed technology firms, manage client relationships, and ensure compliance with regulations while supporting team growth.

The VP, Assistant Controller oversees accounting processes, optimizes financial operations, develops talent, ensures compliance with regulations, and leads internal audits.

The VP, Risk Transformation will lead initiatives that modernize risk and operational activities using AI and automation, enhancing decision-making, efficiency, and adherence to regulatory standards.