As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.

Onboard and train customers on the Double platform, ensure account setup is complete, respond to support inquiries, and create educational materials.

Identify and engage bookkeeper prospects via calls, email, and social media to schedule product demos. Learn the product, craft persuasive outreach, and meet quota through cold calling and creative messaging.