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Leads regional business development strategy, new-business growth, client and partner relationships, market analysis, team performance, contract negotiations, acquisition activities, and reporting to senior management. Collaborates with marketing on lead-generation initiatives and ensures regional activities align with company policies and organizational values. Requires travel within the assigned region.

Develops and manages healthcare facility marketing, public relations, communications, media relations, community engagement, and census-growth programs. Maintains compliant information-release policies, promotional materials, newsletters, and resident communications; coordinates surveys, meetings, training, media inquiries, and emergency communications. Builds relationships with residents, families, civic leaders, and community organizations, supports facility programs, manages the marketing budget, and supervises related activities while protecting resident confidentiality.

Supports technology procurement and IT asset management by tracking inventory, coordinating equipment fulfillment and shipping, preparing purchase orders, monitoring deliveries, maintaining purchasing records, and working with vendors and internal stakeholders. The role also supports cost tracking, reporting, audits, compliance, and discrepancy resolution while ensuring technology equipment is accurately organized and available.

Designs print and digital materials including brochures, stationery, advertisements, flyers, and logos. Coordinates production with external vendors, ensures quality and timely delivery, manages project tickets, supports internal clients, and resolves production issues. The role requires strong typography, color, composition, communication, technical, and project-management skills while handling multiple priorities independently and collaboratively.

Supports facility human resources operations, including employee orientation, recruitment, onboarding, benefits administration, payroll processing, employee records, compliance audits, training coordination, and employment verification. The role prepares HR and payroll reports, processes deductions and garnishments, reconciles payroll, manages accruals, supports workers’ compensation and complex HR cases, coordinates safety and emergency programs, and maintains confidentiality of employee and resident information. May supervise an HR Assistant and assist with facility surveys and compliance activities.

Supports Medicare and Medicaid cost report preparation, reimbursement audits, financial analysis, reconciliations, and bad debt analysis. The role organizes financial and operational data, maintains supporting schedules, analyzes general ledger activity, gathers audit documentation, and collaborates with facility and corporate teams to ensure accurate and compliant reimbursement reporting.

Leads community sales performance, occupancy, and revenue growth. Develops sales strategies, goals, forecasts, and budgets; monitors metrics and market trends; coaches and trains community teams; supports customer service and hospitality standards; and collaborates with executive leadership and internal departments. Builds sales culture, maintains stakeholder relationships, and ensures teams understand senior living offerings, customer needs, and applicable assisted living regulations.

Supports human resources administration in a healthcare facility, including employee orientation, recruiting, onboarding, records maintenance, benefits administration, compliance reporting, training coordination, safety programs, and employee communications. Manages payroll processing, garnishments, deductions, tax liabilities, accruals, reconciliations, termination checks, employment verifications, and payroll reports. Maintains confidentiality, supports audits and surveys, assists with complex HR cases, and may supervise an HR Assistant.

Provides general administrative assistance and completes assigned office support tasks. The description does not specify particular duties, required qualifications, experience, travel, or technical skills.

Manages healthcare facility supplies by ordering, receiving, stocking, and distributing items. Maintains inventory records, monitors usage and shortages, tracks supply expenditures, supports budget management, evaluates products, and coordinates with vendors and internal departments. Requires basic computer and ordering-system skills, strong organization, communication, and the ability to lift and move supply boxes and carts up to 40 pounds.