Top Tech Jobs & Startup Jobs

Supports IAM operations, including account provisioning, deprovisioning, entitlement administration, Active Directory group and service account management, access reviews, documentation, and end-user support. Uses basic PowerShell and SQL for administration and reporting, participates in audits and security initiatives, collaborates with IT and business partners, and provides on-call support. The role is fully on-site with occasional extended hours or overtime.

Coordinates O&M and capital budgeting, forecasting, re-projections, variance analysis, ad-hoc reporting, improvement requisitions, financial model support, regulatory data requests, and rate case preparation. Leads process improvements and supports business strategy, resource allocation, profitability decisions, and cross-functional coordination with finance, accounting, operations, engineering, and regulatory teams.

Provides regulatory legal counsel to AEP operating companies, including advising on laws and regulations, shaping legislative and regulatory positions, and preparing and litigating Integrated Resource Plans and Certificates of Public Convenience and Necessity. Collaborates with internal and external counsel, manages legal resources, reduces regulatory risk, and supports generation asset development and company objectives.

Leads executive technology support operations, escalation management, incident response, endpoint and mobility services, and technology readiness for Board and executive events. Manages technology staff, vendors, service standards, operational metrics, roadmaps, and continuous improvement initiatives. Builds relationships with executives and internal teams, ensures reliable executive technology experiences, and participates in after-hours support and travel of up to 25%.

Coordinates and delivers instructor-led and virtual training for customer service centers. Monitors and scores customer interactions, supports calibration, maintains LMS content and learner records, gathers feedback and outcome data, updates training materials, and coordinates logistics. Partners with leadership on training needs, change adoption, project tracking, and issue escalation while using standard training technology and AI-enabled tools under guidance.

Supervise Customer Operations Associates, monitor performance and service quality, resolve customer inquiries and complaints, coordinate outage restoration activities, support staffing and timekeeping, coach employees, administer performance reviews, assist with training and policy improvements, and contribute to forecasting and budgeting. The role also promotes safety programs and maintains relationships across operating company and customer operations teams.

Coordinates and delivers instructor-led and virtual training for customer service centers. Monitors and scores customer interactions, supports calibration, collects learner and outcome data, maintains LMS content and records, coordinates training logistics, and assists with change-management activities. Tracks small training projects, updates job aids, communicates progress, and escalates risks while partnering with customer operations leadership.

Manage intermediate to complex utility, construction, outage, and infrastructure projects from initiation through closeout. Responsibilities include planning schedules and budgets, coordinating teams and stakeholders, managing risks, contracts, procurement, vendors, safety, quality, and customer satisfaction. The role leads meetings, provides project reporting, mentors team members, supports continuous improvement, and may supervise staff. Work occurs across offices, power plants, construction sites, and other AEP locations, with travel typically 25% or less.

Assesses, tests, monitors, and improves cybersecurity controls; supports audits, regulatory compliance, risk remediation, evidence management, and control documentation. Develops security metrics, dashboards, and reporting while partnering with technology, compliance, audit, and business stakeholders. Provides guidance on security requirements, risk mitigation, and control implementation, promotes security awareness, and helps automate monitoring and evidence collection.

Supports O&M and capital budgeting, forecasting, re-projections, variance analysis, ad hoc reporting, resource allocation, and improvement requisition approvals. The role analyzes financial drivers, supports regulatory proceedings and financial models, improves budgeting processes, and coordinates with finance, accounting, operations, engineering, and regulatory teams. It requires cross-functional collaboration and may support multiple business groups.