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The Senior Financial Analyst leads accounting operations, manages the financial close cycle, collaborates on financial reporting, and drives process improvements and automation using Workday.

The Senior Business Intelligence Analyst will analyze data to drive business insights, create presentations for executives, and support strategic decision-making.

The Bilingual Client Relations Specialist provides day-to-day customer service via multiple channels, manages client inquiries and complaints, and supports operational efficiency within the department.

The Director of Total Rewards develops and implements the compensation and benefits strategy, ensuring market competitiveness and compliance with legislation while leading a team and collaborating with senior leadership.

The Senior Financial and Regulatory Reporting Analyst prepares and analyzes financial statements, regulatory filings, and supports the Bank's financial reporting processes, ensuring compliance and accuracy in a transitioning environment.

The CX Data & Insights Manager oversees customer feedback programs, analyzes data to derive insights, and collaborates with teams to enhance customer experience and engagement.

The Bilingual Sales Consultant will make outbound and handle inbound calls to qualify prospective clients, present product solutions, and schedule appointments for the Inside Sales Team.

The Senior Manager, Operational Effectiveness drives efficiency improvements and manages operational excellence initiatives across various functions including Adjudication and Mortgage Funding, focusing on policy enhancement and lean methodologies.

Manage and retain assigned clients through proactive outreach and inbound/outbound interactions, identify upsell opportunities, coordinate cross-functionally, ensure regulatory compliance (AML/Privacy), analyze retention metrics, and recommend process improvements to maximize loyalty and revenue.

The Recovery Specialist manages early low-risk mortgage defaults, ensuring effective collection processes, monitoring accounts, and communicating with clients to maintain portfolio integrity and prevent escalations.